Kerem Tolga Kudeki
Ankara,06
Summary
Outside Plant , Telephone Control and Help Desk professional officer with 14 years support the Office of Defense Cooperation-Turkey (O D C-T)& 717TH Air Base Squadron. Strong background in technical trouble shooting and customer service with Turkish General Staff,Turk Telecom & Vodafone. Adapts to new environments,provides stability on teams & open learning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outside Plant Technician /Help Desk
Vectrus Systems Corp. Elvis II
04.2021 - 09.2024
- Troubleshooting with Turk Telecom on commercial phone,internet,fax line and circuit outages/problems
- Cut & measured CAT 5, CAT 6 internet cables in order to prepare cable runs
- Troubleshoot Tier 1 physical layer issues repair, re terminate, and re-patch CAT 5&CAT6
- Troubleshoot and repair fiber optic lines and circuit
- installed, terminated CAT 5,CAT 6 cable in RJ 45 keystones jack
- Tested cooper and fiber cable to ensure network connectivity
- Installed modem and wi-fi extender
- Maintain coom rooms
- Maintain with Turk Telecom 4 pay phone
- Monitor and maintain 52 VG224 phone lines
- Patch trough and monitor 12 fire alarm system
- Worked with Turkish General Staff(TGS,Ground forces,Air force)For Turkish Military copper phone lines circuits.
- Monitor and maintain 32 Turkish general staff phone line
- Worked with Turk Telecom on installation of communications devices, i.e. DWDM,STH and Switches
- Coordinated with Turk Telecom&Vodafone to implement new fiber cable project
- Coordinated with Turk Telecom NATO section for new circuit installation and outage circuit problems
- Coordinated and assisted with Turk Telecom on removal announce systems from VoIP
- Coordinated with Turkish Sport school for new fiber cable
- Issue and manage loanable property, including laptops,radios and tablets and provide ad-hoc training to users
- Storage room network equipment inventory laptops etc i.e. IPhone,Desktop
- Different cultural backgrounds technical knowledge and seniority
- installed external equipment on the network i.e. monitor,mouse,keyboard,modem etc.
- Troubleshooting with connection problem i.e. workstation,printers,VoIp phone
- Set up workstation
- Managed all commercial phone internet lines& government cell phone billing issues with Turk Telecom i.e. VAT tax problems,pickup missing bills
- Coordinated and assisted with Turk Telecom on removal of announce systems from VoIP
- Prepare and take request letters to Turk Telecom for new installation and cancellation of commercial phone, internet,fax
Outside Plant Technician/ TCO/Help Desk
Vectrus Systems Corp. I
04.2016 - 04.2021
- Maintain and monitor DSN,Leased line
- Worked with Turk Telecom leased line outage problem
- Worked with Turkish General Staff(TGS,Ground forces,Air force)For Turkish Military copper phone lines circuits.
- Worked with Turk Telecom separation Cable hut for 717 TH ABS US Air Force
- Worked with Turkish Navy Centrex circuit
- Troubleshooting with Turk Telecom on commercial phone,internet,fax line and circuit outages/problems
- Cut & measured CAT 3, CAT 5, CAT5 e internet cables in order to prepare cable runs
- Troubleshoot Tier 1 physical layer issues repair, re terminate, and re-patch CAT 3,CAT 5,CAT 5e
- installed, terminated CAT 3,CAT 5,CAT 5e cable in RJ 11& 45 keystones jack
- Tested cooper and fiber cable to ensure network connectivity
- Maintain coom rooms
- Maintain with Turk Telecom 4 pay phone
- Monitor and maintain 32 Turkish general staff phone line
- Coordinated with Turk Telecom NATO section for new circuit installation and outage circuit problems
- Coordinated with Turkish Sport school for new fiber cable
- Issue and manage loanable property, including laptops,radios and tablets and provide ad-hoc training to users
- Storage room network equipment inventory laptops etc i.e. Iphone,Desktop
- Different cultural backgrounds technical knowledge and seniority
- Set up workstation
- Managed all commercial phone internet lines& government cell phone billing issues with Turk Telecom i.e. VAT tax problems,pickup missing bills
- Resolved VAT tax problem
- Picked up bills from Turk Telecom branch office for ODC-T and 717 TH ABS phones ,leased lines,cable Tv,Internet than sent to RA for payment
- Prepare and take request letters to Turk Telecom for new installation and cancellation of commercial phone, internet,fax, leased lines
Outside Plant Technician/ TCO
ITT Systems Corporation
11.2010 - 10.2016
- Maintain and monitor DSN,leased line
- Worked with Turk Telecom leased line outage problem
- Worked with Turkish General Staff(TGS,Ground forces,Air force)For Turkish Military copper phone lines circuits.
- Worked with Turkish Navy Centrex circuit
- Troubleshooting with Turk Telecom on commercial phone,internet,fax line and circuit outages/problems
- Cut & measured CAT 3, CAT 5, internet cables in order to prepare cable runs
- Troubleshoot Tier 1 physical layer issues repair, re terminate, and re-patch CAT 3&CAT5
- installed, terminated CAT 3,CAT 5 cable in RJ 11& 45 keystones jack
- Tested cooper and fiber cable to ensure network connectivity
- Maintain coom rooms
- Maintain with Turk Telecom 4 pay phone
- Monitor and maintain 32 Turkish general staff phone line
- Coordinated with Turk Telecom NATO section for new circuit installation and outage circuit problems
- Coordinated with Turkish Sport school for new fiber cable
- Issue and manage loanable property, including laptops,radios and tablets and provide ad-hoc training to users
- Storage room network equipment inventory laptops etc i.e. Blackberrry,Desktop
- Different cultural backgrounds technical knowledge and seniority
- Set up workstation
- Managed all commercial phone internet lines& government cell phone billing issues with Turk Telecom i.e. VAT tax problems,pickup missing bills
- Resolved VAT tax problem
- Picked up bills from Turk Telecom branch office for ODC-T and 717 TH ABS phones ,leased lines,cable Tv,Internet than sent to RA for payment.
- Prepare and take request letters to Turk Telecom for new installation and cancellation of commercial phone, internet,fax, leased lines
Education
Web Design Coding
Ankara University
Ankara09.2025
Public Administration
Anadolu Unuversity
Eskisehir09.2003
Skills
- Installation and maintenance
- Installing equipment
- Device Installation
- Equipment safety
- Vehicle Maintenance
- Cable tester,Toners,OHM meters
- Equipment Installation
- MS office programs Excel,Word,Power point
- Configuring equipment
- Writing reports
- Troubleshooting systems
Certification
- Nortel Meridian 10 PT 61C-OPT 11 C SWITCH- NORTEL NETWORKS
- Certificate of Appreciation AFOSI
Office installation of STE and DSN Lines
- Certificate of Appreciation ,White house Communication
Best service for voice communication circuits
Timeline
Outside Plant Technician /Help Desk
Vectrus Systems Corp. Elvis II
04.2021 - 09.2024
Outside Plant Technician/ TCO/Help Desk
Vectrus Systems Corp. I
04.2016 - 04.2021
Outside Plant Technician/ TCO
ITT Systems Corporation
11.2010 - 10.2016
Web Design Coding
Ankara University
Public Administration
Anadolu Unuversity