Bash Scripting
Kerem Uslu
IT Support Specialist
Karabağlar
Summary
Experienced IT support specialist with expertise in Active Directory management, user and group management, and inventory management. Skilled in Web Helpdesk and Snipe-IT inventory management systems. Provide on-site and remote end-user support 24/7. Strong understanding of SharePoint usage and authorization. Proficient in ERP systems and maintenance of company computers. Support industrial Zebra printers and PDA handheld terminals. Extensive knowledge in network infrastructure, access point placement, and M2M technology. Developed DevOps skills in CI/CD pipelines and automation processes. Excel in Docker technology for optimizing software delivery. Knowledgeable in system administration and network security. Mandatory military service postponed until December 31st, 2028.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
IT Support Specialist (Contracted)
Socotab Leaf Tobacco
06.2024 - 02.2025
- Azure Management
- Linux Installation and Administration
- Active Directory User and Group Management
- VMBox Installation and management
- Web Helpdesk Inventory Management
- Linux startup and management
- Snipe-IT Inventory Management
- 24/7 End User Support
- Introduction to Network Infrastructure
- Windows Installation, management and control
- Intune System devices control
- Network structure and topology drawing
IT Technical Support Intern
Socotab Leaf Tobacco
06.2023 - 08.2023
- Full-time Intern in IT
- Inventory Management
- Active Directory User and Group management
Education
Management Information Systems - English
Ankara Yıldırım Beyazıt University
09.2019 - 06.2024
Skills
DevOps Methodologies
Certification
Microsoft Active Directory Certificate, 2023, Udemy
Military Service
31.12.2028 Postponed
Software
Python
Docker
Kubernetes
Jenkins
Timeline
IT Support Specialist (Contracted)
Socotab Leaf Tobacco
06.2024 - 02.2025
IT Technical Support Intern
Socotab Leaf Tobacco
06.2023 - 08.2023
Management Information Systems - English
Ankara Yıldırım Beyazıt University
09.2019 - 06.2024