Kemal DÜZGÜN
MEDICAL DOCUMENTATION AND SECRETARY
Aydin
Summary
I WORKED IN SAKARYA EDUCATION AND RESEARCH HOSPITAL AS A SECRETARY IN CHILDREN'S EMERGENCY, ARCHIVE, GENERAL SURGERY SERVICE.
I WORKED IN CONSULTANCY AND POLYCLINIC ADMISSION OF PATIENTS IN KUŞADASI STATE HOSPITAL.
I AM SUCCESSFUL IN OFFICE PROGRAMS AND I AM INTERESTED.
I AM GOOD AT ESTABLISHING WARM COMMUNICATION WITH PEOPLE. I CHOSE MY PROFESSION BY LOVING IT. I HAVE A BLUE CERTIFICATE SUPPORTED BY MY SCHOOL
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
MEDICAL DOCUMENTATION AND SECRETARY
KUSADASI STATE HOSPITAL
06.2024 - 09.2024
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Facilitated communication between departments for improved collaboration and project success.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
MEDICAL DOCUMENTATION AND SECRETARY
SAKARYA TRAINING AND RESEARCH HOSPITAL
01.2024 - 05.2024
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Entered data into system and updated customer contacts with information to keep records current.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Facilitated communication between departments for improved collaboration and project success.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
Education
ASSOCIATE DEGREE - COMPUTER, OFFICE APPLICATIONS, SOFTWARE STARTUP
ATATÜRK UNİVERSTY
Erzurum, Turkey 09.2022 -
ASSOCIATE DEGREE - CONSULTANCY, SECRETARIAT ARCHIVE AND DOCUMENTATION
SAKARYA UNİVERSTY
SAKARYA TURKEY 09.2022 - 07.2024
Skills
Customer Service
Additional Information
I AM STUDYING AT ATATURK UNIVERSITY COMPUTER PROGRAMMING DEPARTMENT
Languages
Turkish
Native language
English
Upper intermediate
B2
German
Intermediate
B1
Certification
OCCUPATIONAL HEALTH SAFETY AND FIRE CERTIFICATE
Timeline
MEDICAL DOCUMENTATION AND SECRETARY
KUSADASI STATE HOSPITAL
06.2024 - 09.2024
MEDICAL DOCUMENTATION AND SECRETARY
SAKARYA TRAINING AND RESEARCH HOSPITAL
01.2024 - 05.2024
OCCUPATIONAL HEALTH SAFETY AND FIRE CERTIFICATE
12-2023
ASSOCIATE DEGREE - COMPUTER, OFFICE APPLICATIONS, SOFTWARE STARTUP
ATATÜRK UNİVERSTY
09.2022 -
ASSOCIATE DEGREE - CONSULTANCY, SECRETARIAT ARCHIVE AND DOCUMENTATION
SAKARYA UNİVERSTY
09.2022 - 07.2024