Multi-talented Project Coordinator successful at managing diverse project tasks and maximizing team productivity to fit tight deadlines with proactive, cross-functional communication and organized approach. Demonstrated track record of accomplishing projects on time and under budget. Offers valuable insight earned over 6-year career.
Overview
6
6
years of professional experience
Work History
SPECIAL CONSULAR SERVICES
UNITED STATES CONSULATE GENERAL
Istanbul
06.2023 - 08.2023
Handled a range of complex and sensitive duties/cases that confront U.S citizens that fall under the heading of Special Consular Services (SCS) under the supervision including assistance to U.S regarding detentions, deaths, child custody disputes, mental health crises, financial assistance and repatriations, domestic violence, and crisis preparedness, as well as assistance with a range of non-emergency issues, such as marriage, voting, local regulations, and taxes in which the Consulate provides guidance and seeks to promote the overall welfare of U.S citizens in Istanbul's Consular district
Business Development Specialist
MIGLER INTERNATIONAL TRADE
Remote
02.2021 - 06.2023
Developed and implemented business development strategies to increase market share.
Conduct and oversee all trade operations including primary stages including cold calls, emails, communications with potential buyers, suppliers, and partners, secondary stages including the meetings, communications, and negotiations, and tertiary stages including the writing of personalized contracts, official translations, etc
Leading online communications between international partners through various social platforms
Scheduling meetings, communicating, negotiating, and mediating with international companies abroad during live and online meetings
Responsible for spontaneous translation between Turkish to English and vice versa during business negotiations with international companies
Translation of official documents, websites, etc
Oversee all trade operations including Letter of Interest, Full Corporate Order, ICPO, etc and creation of internal documents.
Acting as a communication hub between guests and team members especially for international customers
Addressing and resolving customer complaints or passing those complaints onto management
Assisting with queries or disputes
Assisting customers with making arrangements
Communicating with local entities
Providing reports and information to senior managers and partners
Performing administrative tasks related to creating and keeping rental contracts, organization of files, financial documents, mailing partners, etc
Giving info
Communicating with hotel guests and restaurant guests and providing information on the residences and villas within G Beyond.
PROJECT MANAGER & OFFICER
INTERNATIONAL BLUE CRESCENT HUMANITARIAN RELIEF AND DEVELOPMENT FOUNDATION (COLLABORATION WITH UN)
Istanbul
12.2019 - 12.2020
Selection, orientation, supervision, and collaboration of staff of 11 for the Kucukcekmece Youth and Development Center Project (Humanitarian Assistance to Stranded Migrants-BRIDGE Project) in collaboration with the the United Nations International Office of Migration
Collaboration and communication with key stakeholders including the International Office of Migration, Kucukcekmece Municipality, and Public Education Center
Collaboration as a team to develop and implement project facilities including the design and implementation of 8 language and vocational courses, Child Caravan activities aimed at education and protection, Social Cohesion activities, Awareness Raising Sessions, and Individual Sessions
Responsible for project implementation and reporting of all facilities at Kucukcekmece and reporting including weekly, monthly, bimonthly including narrative and financial reports at the HQ to the donor organization and other stakeholders, and documentation
Highly appreciated by senior management for the orderly documentation of all files and documentation related to narrative, and financial reporting
Collaborated with Human Resources, Finance, Procurement, Monitoring and Evaluation, Communication and Design, and Accounting departments on a regular basis
Successfully exceeded all project targets and outputs
Simultaneously worked as a Project Officer at the HQ while working as Project Field Coordinator at the Kucukcekmece Youth and Development Center.
PROJECT OFFICER
INTERNATIONAL BLUE CRESCENT HUMANITARIAN RELIEF AND DEVELOPMENT FOUNDATION (COLLABORATION WITH UN)
Istanbul
12.2019 - 12.2020
Responsible for all reporting processes of projects in two locations including Sultanbeyli and Kucukcekmece
Overseeing all aspects project implementation and reporting
Bi-Monthly Narrative and Financial Reports Coordination with IO's particularly IOM, Municipalities, NGO's and other actors
Monthly Activity Reports, Activity Info Reports, Monitoring and Evaluation
Selecting, training and supervision of staff and every aspect of the projects
Project field visits
Maintained tactical control of project for transferring all project facilities to online platforms as the first organization to do so during the first stages of the COVID Pandemic
Keeping track of budgets, project targets and timelines to keep teams on task and achieve project outputs
Delivered top notch administrative support to Project management which was highly appreciated by senior management
Developed and deepened relationships with key stakeholders
Collaborated with HR, Finance, Communication & Visibility, Accounting, and Procurement departments
Created the final report of the 5 year IOM-IBC Project including narrative, financial, and monitoring and evaluation reports
Worked as a Project Field Coordinator and Project Officer simultaneously.
PROJECT ASSISTANT
INTERNATIONAL BLUE CRESCENT RELIEF AND DEVELOPMENT FOUNDATION (COLLABORATION WITH WORLD VISION)
Istanbul
12.2018 - 12.2019
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Entering all data related to financial reports to related software systems
Editing and finalizing the content and documentation of monthly Narrative and Financial Reports in coordination with field coordinators in 4 locations including Esenyurt and Sancaktepe in Istanbul, Konya, and Bursa
Organization and implementation of meetings, trainings, and events with key stakeholders, project managers, and project coordinators
Translation of documents to Turkish to English and vice versa
Preliminary work related to Human Resources and selecting new staff
Overseeing project implementation processes
Attending trainings and workshops related to project areas and humanitarian development.
ASSISTANT TO AMBASSADOR (PART TIME)
INTERNATIONS
Ankara
09.2013 - 12.2018
Collected data, handled entrance fees, registered and welcomed participants, reported to the Ambassador
Spontaneous translation from English to Turkish and vice versa
Resolved minor conflicts and reported larger conflicts to Ambassador
Translated between English Events took place in hotels like the Sheraton, JW Marriot, and the Swiss Hotel
Served customers in a friendly, efficient manner following outlined steps of service.
ENGLISH TEACHER
HARVARD LANGUAGE SCHOOLS
Ankara
03.2018 - 07.2018
Schedule and arrange weekly school timetables
Interview and test new students in 'Demo Classes', create class program based on each student's learning type and educational goals
Taught one-on-one English lessons to every level including children, teenagers, adults with different occupations including lawyers, doctors, business people, etc
Witnessed the success of every single one of my students accomplishing their personal goals including passing their related university exams, being able to express themselves in their related jobs, closing business negotiation deals with international partners, assisting in the translation of legal documents, assisting in teaching effective communication with international patients for doctor students, etc.
COFOUNDER & COORDINATOR
Companions of Refugee Children
Ankara
09.2017 - 04.2018
Cofounded and coordinated education program run by volunteer students aimed at helping Syrian refugee children excel in their studies
Responsible for class programs and finding volunteer teachers to teach classes and finding volunteers to provide transportation
Offering Syrian, Turkish and English lessons
Also coordinated the weekly family visits we had with refugee families, the purpose of these were to spend time with the families, listen to their stories, provide small financial assistance in terms of goods and utility bills that we collected as a group.
PROJECT COORDINATOR
Citizens of Hope Project
Ankara
09.2016 - 09.2017
Project coordinator that was in charge of many social activities including coordinating the New Years Fundraiser
Weekly Family Visits, Children's Day Festival, etc
The tri-parted New Years Fundraiser was aimed at acquiring funds for the most needed items that were established during the weekly family visits we had with Syrian refugees
These included food items, cleaning items, and baby items
In charge of every aspect of this fundraiser from the organizational structure, implementation, advertisement, communication, and distribution
Led a group of 100 people and divided the volunteers into five groups
Collaborated with Turkish Red Crescent
It was the most successful charity campaign in Bilkent University thus-far, and quadrupled the amount of funds that were raised from the previous fundraiser
With a total of 33,000TL, basic food items boxes, hygiene boxes, and children's boxes were provided to at least 300 families, other basic needs items such as heating stoves, couches, basic furniture, and assistance for paying utility bills were provided to some beneficiaries
The rest of the money was used in the next term of the project
Additionally coordinated the weekly family visits in which we distributed the items we collected in the Fundraiser
Assisted in coordinating the Children's Day Festival in collaboration with the 14 other Social Awareness Projects in Bilkent University.
INTERNSHIP
HUMAN RIGHTS JOINT PLATFORM
Ankara
06.2016 - 07.2016
Organized company files and created a support system to decrease workload and increase productivity of managers
Created a database of all of the ratified legislations that were in accordance with the Universal Periodic Review's criteria on human rights
Translated legislative documents from Turkish to English and vice versa, some of which were published on IHOPs official website
Organized company files and created a support system to decrease workload and increase productivity
Assisted with administrative tasks.
ORGANIZATION MANAGER
HARVARD LANGUAGE SCHOOLS
Ankara
09.2013 - 02.2014
In addition to teaching students and providing demo classes, responsible for interviewing, hiring and training new staff
In charge of acquiring new students via maintaining the success of the school and providing communication via managing various social media accounts, and creating new campaigns in order to attract more students to join the language school
Supervising secretary and new staff on forming timetables to fit students needs.
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