Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Kadriye Topcu

Kadriye Topcu

Customer Service Representative
Balıkesir,Sındırgı

Summary

Professional with a proven track record in public service and the hospitality industry, specializing in strong communication, customer relations, and solution-oriented operations. Adept at collaborating within teams and thriving in high-paced environments while maintaining a steadfast commitment to customer satisfaction.

Overview

2
2
Languages

Work History

Office Staff

Bergama Municipality
2025 - 2026

Took an active role in official correspondence and document tracking processes.

Developed internal coordination and time management skills.

Learned to work with a focus on solutions and attention to detail in a high-intensity work environment.

Server

Lotus Cafe
2023 - 2025

Gained experience in customer relations and service delivery.

Developed rapid problem-solving and teamwork skills.

Communicated effectively while prioritizing customer satisfaction.

Face-to-face customer support experience in a fast-paced environment

Sales Representative

Turkcell Dealer
2019 - 2020

Analyzed customer needs to offer appropriate products and services.

Monitored sales targets and improved personal performance.

Adopted a solution-oriented approach and effective communication to ensure customer satisfaction.

Took an active role in product promotions and the implementation of sales campaigns.

Education

Bachelor - Finance

Anadolu University
Eskişehir
05.2026

Associate Degree - Computer Programming

Ege University
İzmir
06.2024

Skills

Effective Communication & Customer Relations

Adaptability to Fast-Paced Work Environments

Problem Solving & Solution-Oriented Mindset

Teamwork & Coordination

Analytical Thinking

Persuasion Skills

Interests

Personal development  Reading  Volunteering for social responsibility projects  Following technological innovations  Language learning

Timeline

Office Staff

Bergama Municipality
2025 - 2026

Server

Lotus Cafe
2023 - 2025

Sales Representative

Turkcell Dealer
2019 - 2020

Bachelor - Finance

Anadolu University

Associate Degree - Computer Programming

Ege University
Kadriye TopcuCustomer Service Representative