Accomplished DevOps Senior Engineer with a proven track record at Turkcell Global Bilgi, enhancing operational efficiency through expert automation of CI/CD pipelines and robust system optimizations. Skilled in process development and demonstrating exceptional attention to detail, I significantly improved project delivery times. My background also includes a strong foundation in software development and test automation, aligning closely with employer-sought competencies. Developed technical and leadership skills in fast-paced engineering environments, seeking to transition into new field. Strong background in problem-solving and project management, with experience in cross-functional team collaboration. Eager to apply transferrable skills to drive success in new role.
I worked in the admin role in IBM's Maximo application. I ensure that the system runs smoothly with business analysis.
IT Serv.Monitoring in IBM's Maximo tool in Vodafone TR company
& Ops. I'm in Excellence Management.
Identify problems in integrations (CRM, SIEBEL, TIPCO) SLA
analyze the problem in accordance with its duration and find a permanent solution
Customers' demands in the system are analyzed and ticket,
to be directed by making due diligence as defect or jira
Meeting the demands after making FTTH (Fiber To The Home)
to control the process in the system and to ensure that the modems
to run smoothly in the system after it is defined
While the modems of FTTH teams are defined to the system
Analyze against the errors and problems it receives and root solution
to the field installation teams.
I provide software support to field installation teams.
Operational deployment process
I manage the faultman and rolltrack in the workorder system in Maximo.
problems in the implementation, flows, progress payments and field teams
I provide software support in Maximo.
Implemented robust backup strategies to ensure data integrity and availability during disaster recovery scenarios.
Assisted in budget planning by analyzing hardware requirements and providing cost-effective recommendations.
Participated in capacity planning exercises, ensuring adequate resources were available for anticipated growth.
Developed comprehensive documentation for troubleshooting guides, user manuals, and training materials.
Process development
Project research
Attention to detail
Software development
Test automation
Codes compliance
DevOps practices
Big data processing
API development
Release control