Kaan Topcu

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Contributed to team success through effective communication and cooperation with coworkers and management.

● Delivered orders to customers
● Prepared marketing strategies for influencer marketing
● Interact with customers and answer all questions regarding products
● Promote sales of products and services
● Respond to customer inquiries and complaints
● Ensure all customers leave satisfied