SQL
Kaan SAYIN
Sales,E-Commerce,Marketing & Business Development
Istanbul
Summary
Goal-oriented e-commerce and sales expert with distinguished experience in several industries and proven leadership abilities. Expert in increasing productivity, efficiency and customer satisfaction while driving revenue and sales. Hard-working,detail-oriented team player with strong organizational and analytical skills offering top-natch communication,sales and business development skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with the help of prior experiences in order to provide customer success.
Overview
6
6
years of professional experience
8
8
Certifications
3
3
Languages
Work History
E-Commerce&Regional & National Sales Sr Specialist
PORTAKAL FABRICS
Istanbul
07.2022 - Current
- Introduction to e-commerce platforms
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Key Account Management (Regional and International)
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Inventory and Production Management
E-Commerce & Sales Specialist
ALTINMARKA
Istanbul
09.2021 - 07.2022
- Tracked e-commerce sales & operational excellence via weekly and monthly data analysis ( B2B&B2C)
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Took part in online marketplace transition processes (Trendyol, Hepsiburada etc.)
- Developed new projects with industrial manufacturers and industry leading companies
- Inventory Management (SAP)
- Planned the shipment of goods (from factory to warehouse and warehouse to customers)
- Ensured the efficiency of SAP systems
- Improvement of after-sales customer experience via 24/7 customer support services
Sales and Marketing Specialist
GULLSEYE LOGISTICS TECHNOLOGIES
Istanbul
10.2020 - 09.2021
- Contacted with the customers (ports) and researched for the potential local and foreign customers
- Negotiated and closed long-term agreements with new clients and existing clients in assigned territory.
- Took part in development of crane automation project with Siemens DE.
- Implemented marketing strategies to generate leads and increase sales revenue.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Operation Specialist
SAFIR SHIPPING
Istanbul
01.2020 - 08.2020
- Managed the voyage operations according to customer requests and keeping the customer satisfaction on high level.
- Developed strong communication and organizational skills through working on shipment scheduling.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Business Development Intern
MERCEDES-BENZ TÜRK
Istanbul
06.2019 - 08.2019
- Tracked the retailer sales and the communicated with each retailer.
- Created reports and targeted lists via Excel and Powerpoint to present to upper management.
- Maintained client information and accounts in company databases.
Real Estate Agent Intern
KW BODRUM - ROOTS LUXURY
Mugla
07.2018 - 08.2018
- Provided professional real estate services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
Intern Service Advisor
DOĞUŞ OTO KARTAL
Istanbul
07.2017 - 08.2017
- Resolved problems, improved operations and provided exceptional service.
- Focused on keeping the customer satisfaction at the highest level in order to enable them to visit the authorized service center again.
- Developed strong communication and organizational skills through working on group projects.
Network and Business Development Intern
TOFAŞ TÜRK OTOMOBİL FABRİKASI A.Ş
Istanbul
06.2017 - 07.2017
- Analyzed weekly reports in order to improve branch level operations more efficient
- Analyzed on NPS, CSI and HGO metrics and their impacts and financial performance by using excel extensively by using pivot tables to find average scores.
- Collaborated with teammates to develop advertising collateral and sales presentations.
Education
Bachelor of Science - Industrial Engineering
09.2015 - 2020.05
Received 50% Scholarship
High School Diploma -
09.2010 - 2015.06
09.2005 - 2010.06
Skills
E-Commerce
Certification
Dualingo English Test – Score: 125 (2022)
Additional Information
- Superzuki Team Professional Off-road Racing Driver (2011,Present)
- 2012 Istanbul Off-road Trial Championship 1st - 2014 Turkey National Off-road Trial Championship 1st
- Basketball: Caddebostan Club Basketball Team player (2005 - 2012)
- Organizer, Make A Wish Project, Istanbul, Turkey (2014),Animal Shelter Projects-Istanbul, Turkey (2013 - 2014)
- Harrow House Summer Academy of English Language (2011),University of Toronto Deep Engineering Summer Academy for High School Students(2014),Humboldt Institute Summer Academy of German Language (2008,2009,2012)
Software
ERP Systems (SAP)
MS OFFICE
Interests
Automotive
Off-roading
Sailing
Motorcycling
Cooking
Basketball
Timeline
Dualingo English Test – Score: 125 (2022)
09-2022
Google Analytics (2022)
08-2022
E-Commerce&Regional & National Sales Sr Specialist - PORTAKAL FABRICS
07.2022 - Current
ISO Academy E-Commerce Mini MBA ( 2022 )
03-2022
Istanbul Technical University E-Commerce Mini MBA (2022)
02-2022
E-Commerce & Sales Specialist - ALTINMARKA
09.2021 - 07.2022
Sales and Marketing Specialist - GULLSEYE LOGISTICS TECHNOLOGIES
10.2020 - 09.2021
Ship Chartering & Brokering Certificate, Shipbrokers Association TURKEY (2020)
04-2020
Ozyegin University Project Management Certificate (2018)
01-2020
Ozyegin University Agile Management Certificate (2018)
01-2020
Operation Specialist - SAFIR SHIPPING
01.2020 - 08.2020
Business Development Intern - MERCEDES-BENZ TÜRK
06.2019 - 08.2019
Real Estate Agent Intern - KW BODRUM - ROOTS LUXURY
07.2018 - 08.2018
Intern Service Advisor - DOĞUŞ OTO KARTAL
07.2017 - 08.2017
Network and Business Development Intern - TOFAŞ TÜRK OTOMOBİL FABRİKASI A.Ş
06.2017 - 07.2017
ÖZYEĞİN UNIVERSITY - Bachelor of Science, Industrial Engineering
09.2015 - 2020.05
IELTS – Score: 7.5 (2014)
03-2014
TVO ŞİŞLİ TERAKKI HIGH SCHOOL - High School Diploma,
09.2010 - 2015.06
ALEV PRIMARY SCHOOL - ,
09.2005 - 2010.06