Technology
KAAN ERKEK
Sales Manager
Mersin, Turkey
Summary
Dynamic Sales Manager with a proven track record at INTERSAC DENIM, enhancing client satisfaction and loyalty through expert relationship building and strategic sales planning. Skilled in sales reporting and client relationship management, I've consistently exceeded sales targets, achieving significant revenue growth. My approach combines market research acumen with a knack for fostering long-term customer relationships.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Sales Manager
INTERSAC DENIM KIMYASALLARI MADENCILIK ITH. IHR.
Turkey
02.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Export Manager
JUN ZHI BOSPHORUS TAŞ ÜRÜNLERİ LTD. ŞTİ.
01.2020 - Current
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
- Designed export strategies to meet project delivery requirements.
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Maintained SWIs and controlled documentation of work performed.
- Monitored economic/political developments within designated regions that could potentially impact exports; proactively addressed any potential challenges or risks.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Optimized supply chain operations by collaborating closely with suppliers, carriers, freight forwarders, customs brokers, and other key stakeholders involved in the export process.
- Analyzed competitors'' strategies and adjusted approach as needed to maintain a competitive edge in the global marketplace.
- Advised customers on transportation options, types of carriers or shipping routes.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Coordinated with shipping and transport companies on behalf of clients.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Tracked shipments processing through customs and other agencies and obtained clearances.
Salesperson
Turkcell
Turkey
06.2019 - 01.2020
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Achieved or exceeded company-defined sales quotas.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
- Kept detailed records of daily activities through online customer database.
- Built diverse and consistent sales portfolio.
Education
Bachelor - Journalism
MERSIN UNIVERSITY
TURKEY 09.2015 - 06.2018
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Sales operation
Market research
Relationship building
Strategic planning
Order management
Product knowledge
Direct sales
Vendor management
Sales process
Price quote preparation
Interests
Travel
Video Games
Sport
Reading
Research
Computers
Exercise
Communication
Timeline
Sales Manager
INTERSAC DENIM KIMYASALLARI MADENCILIK ITH. IHR.
02.2023 - Current
Export Manager
JUN ZHI BOSPHORUS TAŞ ÜRÜNLERİ LTD. ŞTİ.
01.2020 - Current
Salesperson
Turkcell
06.2019 - 01.2020
Bachelor - Journalism
MERSIN UNIVERSITY
09.2015 - 06.2018