Jūratė Kazlauskienė
Tourizm Manager
Antalya
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experience tourizm spetialist with 17 years of experience in tourism industy. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Languages
Work History
Tour Operator Representative
UAB "Novaturas"
Alanya
06.2022 - 10.2022
- Worked flexible hours across night, weekend and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exceeded goals through effective task prioritization and great work ethic.
Manager
UAB "Latinum"
Klaipėda
08.2014 - 07.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Prepared annual budgets with controls to prevent overages.
- Maximized performance by monitoring daily activities and mentoring team members.
Tourism Manager
UAB "Neoturas"
Klaipėda
01.2015 - 03.2020
- Trained apprentice guides to educate on information to present to tourists and travelers.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Provided information on various sites throughout [City] area, relaying little-known stories to provide interest.
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
- Worked closely with management staff to create new and lucrative tours.
- Built personal relationships with guests to promote positive experiences.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Bachelor of Administrative Studies - Tourism Marketing
Klaipėda Universite
Lithuania 09.2001 - 06.2005
Skills
Conducting tours
Timeline
Tour Operator Representative
UAB "Novaturas"
06.2022 - 10.2022
Tourism Manager
UAB "Neoturas"
01.2015 - 03.2020
Manager
UAB "Latinum"
08.2014 - 07.2021
Bachelor of Administrative Studies - Tourism Marketing
Klaipėda Universite
09.2001 - 06.2005