Issam Lamarti
Dubai, Business Bay
Summary
Dynamic Business Development Manager with a proven track record, excelling in client relationship building and negotiations. Successfully closed long-term agreements, consistently surpassing revenue targets through strategic upselling. Adept at project management, fostering strong partnerships, and enhancing customer satisfaction to drive business growth.
Overview
7
7
years of professional experience
Work History
Business Development Manager
COLIFE Vacation Homes - Rental & Property Mng.
02.2025 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Represented company and promoted rental services.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Customer Sales Supervisor
Chez Galip Art Gallery
04.2023 - 11.2024
- Provided knowledgeable and engaging customer service to gallery visitors, promoting and selling artworks.
- Advised both international and local clients on art selection, investment potential, and collection building.
- Managed sales transactions, organized exhibitions, maintained client relationships, and contributed to gallery marketing initiatives.
RPA Developer & Project Executive
NTT DATA Services
02.2022 - 04.2023
- Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
- Collaborated with IT and project teams to ensure seamless integration of RPA solutions within the existing technology infrastructure.
- Managed and took role in RPA development projects and initiatives for clients from various industries
Client Relationship Executive
Riyad Lalla Ghayta
12.2017 - 01.2022
- Managed and nurtured long-term relationships with key hotel clients to ensure high levels of satisfaction, repeat business, and customer loyalty.
- Coordinated with internal departments to deliver personalized guest experiences and resolve client concerns promptly.
- Monitored feedback and contributed to overall revenue growth through effective account management and upselling strategies.
Education
Bachelor of Arts - Business Administration And Management
University Abdelmalek Essadi
Morocco07-2017
Skills
- Sales presentations
- New business development
- Lead generation
- Client relationship building
- Negotiations
- Relationship development
- Sales and marketing
- Project management
Timeline
Business Development Manager
COLIFE Vacation Homes - Rental & Property Mng.
02.2025 - Current
Customer Sales Supervisor
Chez Galip Art Gallery
04.2023 - 11.2024
RPA Developer & Project Executive
NTT DATA Services
02.2022 - 04.2023
Client Relationship Executive
Riyad Lalla Ghayta
12.2017 - 01.2022
Bachelor of Arts - Business Administration And Management
University Abdelmalek Essadi