Ismail Onur Dayanır
Communication Consultanti,Sales Manager,IT Technician
Istanbul,sarıyer
Summary
Experienced sales management professional with a track record of revitalizing sales operations and optimizing procedures to drive profitability and enhance client acquisition. Skilled in improving sales processes for efficiency and effectiveness. Strategic and detail-oriented leader adept at cultivating and managing high-performing teams.
Overview
14
14
years of professional experience
3
3
Certifications
1
1
Language
Work History
Restaurant Manager
Little Ceasers
Istanbul, Avcılar
02.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Internet Field Technician
TurkNet
Istanbul, Avcılar
06.2023 - 12.2024
- Provided on-call support for urgent technical issues outside regular working hours, ensuring uninterrupted internet service availability for clients.
- Delivered thorough training sessions to clients on the proper use of their internet services and equipment, promoting self-sufficiency and reducing support calls.
- Performed systematic quality control checks on installed equipment post-installation which significantly reduced follow-up visits.
Internet Field Technician
Teknofix
11.2020 - 04.2022
- Installed and configured routers, modems, and other networking devices to ensure optimal internet service provision.
- Participated in cross-functional teams to address complex network issues, resulting in the timely resolution of problems and improved client satisfaction.
- Implemented rigorous safety procedures during all aspects of work, maintaining an exemplary safety record throughout tenure as an Internet Field Technician.
Gold Buyer
Güvenç Astro Gold
02.2019 - 12.2019
- Negotiated with customers to arrive at mutually agreeable price.
- Evaluated gold items such as gold coins, scrap gold, gold bars and bullion.
- Weighed gold items to obtain total pricing offered for sale from customer.
Field Sales Representative
Fiberfone Vodafone
05.2018 - 12.2018
- Represented company brand during customer and prospect interactions.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
Computer Repair Technician
Uzman Bilgisayar
02.2017 - 03.2018
- Collaborated with team members to complete complex repairs efficiently and effectively.
- Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
Communications Specialist
Turkcell
03.2016 - 12.2016
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Enhanced crisis communication plans, preparing organization for potential issues.
- Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
Sales Associate
Turkcell
02.2014 - 12.2015
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Cashier,Customer Relations Specialist
Migros Supermarkt
02.2011 - 11.2011
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate Degree - Foreign Trade
Kültür University
Istanbul, Turkey 09.2019 - 06.2020
Associate Degree - Civil Air Transportation
İstanbul University
Istanbul, Turkey 05.2016 -
Skills
Computer skills
Organization management
Teamwork
Sales strategies
Problem-solving
Verbal communication
Excellent communication
Applicant
I confirm my full understanding and acceptance of all conditions of the redemption process communicated by the conductor of this process., I accept that withdrawals in the second round of redemption are processed once per month., I accept the fact that I may be required to submit additional data to the conductor., I accept the fact that the redemption process may take up to 3 months., I confirm that the signature used by me is my official signature and at no stage can I or anyone else reasonably question its authenticity., I agree to the offered STC Token redemption and the specified aggregate redemption price., I waive any further claims or disputes related to my STC Token holdings and all of my STC Wallet subholdings., I confirm that I am the rightful owner of the tokens being redeemed and authorized to proceed., I acknowledge the redemption process is irreversible once completed., I acknowledge that post-redemption, my STC Wallet and associated data will be irrevocably closed and erased., Signature of the Applicant, 11/07/24
Certification
British Culture-English Course
Running,Listening to music,Exercising,Travelling
Running is one of my favorite activities. I usually go for a run in the early morning because it helps me clear my mind and feel more energized throughout the day. I started running a few years ago to stay healthy and manage stress, and now it has become a regular part of my routine. I prefer running in parks or near nature because it’s peaceful and refreshing. Sometimes, I listen to music while running, which makes the experience even more enjoyable. Running not only improves my physical health but also boosts my mood and mental well-being.
Exercise is an important part of my daily life. I usually work out 3 to 4 times a week, either at home or at the gym. My routine includes a mix of cardio, strength training, and stretching. I enjoy doing bodyweight exercises like push-ups, squats, and planks. Exercising helps me stay fit, feel more energetic, and reduce stress. It also improves my focus and sleep quality. Even when I’m busy, I try to make time for at least a short workout because I know how good it makes me feel afterward.
really enjoy listening to music, and my taste is quite diverse. I like different genres such as pop, rock, and electronic music. One of my favorite artists is Coldplay because their songs are emotional and meaningful. I often listen to music while studying, walking, or relaxing at home. It helps me focus, lifts my mood, and sometimes even inspires me. I also enjoy discovering new songs and making playlists for different moods or activities. Music is a big part of my life, and I can't imagine a day without it.
Timeline
Restaurant Manager
Little Ceasers
02.2025 - Current
Internet Field Technician
TurkNet
06.2023 - 12.2024
British Culture-English Course
11-2022
Internet Field Technician
Teknofix
11.2020 - 04.2022
Associate Degree - Foreign Trade
Kültür University
09.2019 - 06.2020
Gold Buyer
Güvenç Astro Gold
02.2019 - 12.2019
Field Sales Representative
Fiberfone Vodafone
05.2018 - 12.2018
Computer Repair Technician
Uzman Bilgisayar
02.2017 - 03.2018
Associate Degree - Civil Air Transportation
İstanbul University
05.2016 -
Communications Specialist
Turkcell
03.2016 - 12.2016
Turkcell-Communication consultant
05-2014
Sales Associate
Turkcell
02.2014 - 12.2015
Cashier,Customer Relations Specialist
Migros Supermarkt
02.2011 - 11.2011
Universal computer and english course
02-2007