Ismail Hakki Sahin
Lead Business Analyst
Istanbul
Summary
Experienced Lead Business Analyst with a background in top-tier tech and software industries, backed by 7+ years of professional expertise. Proficient in Agile methodologies, market research, and competitive analysis. Demonstrated success in leading cross-functional teams and ensuring on-time, high-quality product delivery. Adept at the Software Development Life Cycle(SDLC).
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Lead Business Analyst
Solvia Digital Solutions
10.2021 - Current
- Created, developed, and managed product backlog with over 200 user stories based on user requirements, market needs, and strategic goals,
- Provided mentorship and leadership, inspiring business analysts to achieve excellence and advance their professional development,
- Assisted the Scrum/Product Development team in achieving 95% of sprint objectives, ensuring high-quality deliverables at Sales Force Automation(SFA) product,
- Determining and driving the MVP (minimal viable product) and conducting UAT processes,
- Collaborating with the UI/UX team on the screen design of products to ensure user-friendly interfaces.
Senior Business Analyst
NTT Data Business Solutions
09.2020 - 10.2021
- Conducted comprehensive analysis of business requirements and business flows in SAP Commerce Cloud projects, ensuring alignment with client objectives,
- Leveraged web analytics and qualitative data from Google Analytics to identify and capitalize on opportunities for enhancing client websites and applications,
- Evaluated, defined, and documented 'As Is' and 'To Be' process models for B2B and B2C platforms, optimizing operational efficiency and scalability,
- Managed third-party, CRM, and payment integrations on websites, ensuring functionality and data integrity,
- Implemented integrations, resulting in a 15% decrease in transaction errors and a %10 improvement in order fulfillment accuracy.
Business Analyst
Logo Software
12.2017 - 08.2020
- Analyzed business requirements for development teams, transforming them into actionable user stories and technical specifications,
- Improved development efficiency by 15% through detailed requirement documentation and clear communication of product objectives,
- Collaborated closely with product owners and business stakeholders to gather and prioritize requirements, ensuring alignment with strategic goals,
- Actively participated in all Scrum meetings (sprint planning, stand-ups, demos, retrospectives), fostering team collaboration and alignment with sprint goals,
- Utilized SQL to query and analyze data warehouse data, providing actionable insights to support decision-making.
Project Management Specialist
Anatolian Group
07.2014 - 12.2017
- Communicating with stakeholders at all levels within organization, both internally and externally,
- Digitization of internal systems used with Anatolian Software Services and Sap solution partner company,
- Working with Project Managers to define and manage scope, and ensure projects are delivered within agreed timeline,
- Streamlined project management processes, resulting in average of 10% decrease in project timeline overruns.
Education
Master of Science - Industrial Engineering
Istanbul Ticaret University
02.2024 - 01.2026
MBA - Business Administration And Management
Yildiz Technical University
02.2022 - 2023.01
Bachelor of Science - Industrial Engineering
Kocaeli University
09.2008 - 2013.07
Skills
- Agile Methodologies
- Scrum Framework
- API Integrations
- Atlassian Tools
- Sales Force Automations
- Product Management
- SQL Proficiency
- Software development life cycle
Projects
- ePttAVM Warehouse Management System Integration with E-Commerce Platform
- Turkish Petroleum and Unilever Warehouse Management System Integration with ERP Modules
- Mavi Jeans and Carrefour SAP Commerce Cloud Omni-Channel E-Commerce Implementations
- Anadolu Efes SAP B2B Solutions Implementations, Sales Force Automations Product Management
- Deloitte, Turteks, Beylerbeyi SOBE Projects(Digital Online Banking Integrations and Direct Debit System Implementations)
Timeline
Master of Science - Industrial Engineering
Istanbul Ticaret University
02.2024 - 01.2026
MBA - Business Administration And Management
Yildiz Technical University
02.2022 - 2023.01
Lead Business Analyst
Solvia Digital Solutions
10.2021 - Current
Senior Business Analyst
NTT Data Business Solutions
09.2020 - 10.2021
Business Analyst
Logo Software
12.2017 - 08.2020
Project Management Specialist
Anatolian Group
07.2014 - 12.2017
Bachelor of Science - Industrial Engineering
Kocaeli University
09.2008 - 2013.07