İsmail Dalaman
Senior Business Analyst
Antalya,07
Summary
- Experienced Business Analyst with 7 years of success in the technology industry. Expert in business and system requirements, user acceptance testing and end user training. I was able to leverage past lessons to inform future decision-making.
- Detail-oriented team player with strong organizational skills.
- Ability to handle multiple projects simultaneously with a high degree of accuracy. Social, energetic, friendly, expert in environmental and human relations
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Technical Business Analyst
Trive Technology
12.2023 - Current
- I worked on integrations with MT4 and MT5 the Forex applications of trive International, trive Invest, Trive Africa, Trive Malta companies serving in international forex exchanges.
- Additionally, I managed customer support via WhatsApp to salesforce and customer acquisition projects via Facebook to salesforce.
- In addition to these duties, I serve as the scrum master of the treasury and trading team.
- I resolved complex business challenges with innovative technical solutions, resulting in process improvements.
- I ımproved project efficiency by streamlining communication between technical and business teams.
Technical Product Owner & Team Lead
UPT ÖDEME HIZMETLERI VE ELEKTRONIK PARA A.Ş
01.2023 - 12.2023
- Within UPT money transfer and payment company, I am the product owner of international and domestic corporation integrations, operation processes and API integration processes of UPT company
- Additionally, I am the team leader of our analyst friends within the integration team.
Expert Business Analyst
UPT ÖDEME HIZMETLERI VE ELEKTRONIK PARA A.Ş
07.2021 - 01.2023
- I work as an analyst in international and domestic corporation integrations and operation processes within UPT money transfer and payment company
- Within these integrations, I carried out the processes of integrations with XML and REST services, SFTP integrations, interface analysis and creating corporate documents.
Business Analyst
CK Enerji A.Ş.
08.2017 - 07.2021
- I worked as a Business analyst within the IT corporate applications coordinatorship of CK Enerji Yatırım A.Ş
- Within the scope of the work, determining the request contents of the jobs coming to our team, technical analysis (writing Sql codes, etc.) and determining the architecture and sending them to the software team, testing the applications coming from the software team, preparing end-user training documents and providing training, and finally making the necessary report analyzes for the relevant request, I was doing modeling work on the oracle BI application
- In addition to these works, due to the technical architecture, I also carried out system monitoring through the solarwinds application.
Education
Industrial Engineering
Selçuk Univercity
Konya, Türkiye 01.2011 - 01.2016
Skills
Work-flow Analysis
Ms-Sql
Agile / Scrum
Jira
Pl-SQL
XML And Rest Service architecture
MS Office
Conflunce
Business Planning
Technical Writing
Work-flow Analysis
Personal Information
- Place of Birth: Antalya
- Date of Birth: 07/07/1993
- Driving License: B
- Marital Status: Married
Courses Certificates
- 01/01/2023, IIBA International Business Analyst Training Completion Certificate, Bilginç IT Academy
- 12/01/2021, Scrum Tranining, ACM Agile Turkey
- 08/01/2019, Project Management, ISTANBUL INSTITUTE
- 11/01/2018, Transforming Stress into Life Energy
- 10/01/2022, IIBA Business Analysis Methodology Processes and Concepts, Bilginç IT Academy
- 04/01/2022, UFT One Test Automation Application, Micro Focus
References
- SAP, Program Manager, Emrah ERYILMAZ, It will be shared if requested
- DFDS, Integration Developer, Mehmet Emre ILGAZ, It will be shared if requested
- NKOLAY, Executive Vice President, Bülent ŞAŞTI, It will be shared if requested
Hobbies
Conducting career-focused research, Participating in seminars and interviews to get inspired by new technologies and getting inspired by managers, Researching and developing system architects in the works I'm responsible for in order to reach a higher point in my career goal, Chatting with people, Swimming, Conducting research on computer simulations and RPA, Cooking
Timeline
Senior Technical Business Analyst
Trive Technology
12.2023 - Current
Technical Product Owner & Team Lead
UPT ÖDEME HIZMETLERI VE ELEKTRONIK PARA A.Ş
01.2023 - 12.2023
Expert Business Analyst
UPT ÖDEME HIZMETLERI VE ELEKTRONIK PARA A.Ş
07.2021 - 01.2023
Business Analyst
CK Enerji A.Ş.
08.2017 - 07.2021
Industrial Engineering
Selçuk Univercity
01.2011 - 01.2016