İSKENDER TAŞ

• Conducted comprehensive market research to identify emerging trends and opportunities for business expansion.
• Increased sales revenue by developing and implementing strategic marketing plans.
• Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
• Delivered informative product presentations at industry conferences, generating buzz around company offerings and attracting new leads.

• Led Arabic-speaking tour groups ensuring safe, enjoyable, and informative journeys.

• Coordinated logistics, routes, and cultural experiences.

• Consistently received excellent feedback from tourists.

• Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

• Managed check-ins/outs, guest inquiries, and administrative tasks.

• Operated reservation and booking systems.

• Maintained excellent customer satisfaction through fast, friendly service

• Assisted guests with reservations and local tourism information.

• Ensured front desk efficiency and professional communication.