İsa Çağlar
Information Technologies Manager
Istanbul,34
Summary
As an IT leader with 19 years of experience, I have a strong track record of success in high-tech multinational environments. In recent roles, I have focused on building secure, scalable, and compliant infrastructures tailored to the financial services industry. At Misyon Finansal Teknolojiler, I successfully managed the end-to-end IT setup of a bank and its subsidiaries across technology, people, and process dimensions. I established robust infrastructure from the ground up, built high-performing teams, and optimized workflows. In addition to managing the bank’s IT infrastructure, I also oversaw two key subsidiaries: one serving as a shared branch platform for all banks, and another dedicated to digital asset custody. In both, I delivered secure, scalable, and industry-compliant solutions. With deep expertise in ICT services and processes, I excel at building cohesive teams, conducting performance evaluations, and fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Information Technologies Manager
Misyon Finansal Teknolojiler
Istanbul, Istanbul
01.2024 - Current
- Company Overview: Financial Technology
- Led the comprehensive IT infrastructure setup for Misyon Financial Technologies, establishing cohesive teams and designing streamlined processes to support robust financial technology services.
- Supervised team leaders across multiple infrastructure functions, conducting performance evaluations to promote accountability and drive excellence.
- Enhanced operational stability by implementing security protocols and coordinating infrastructure upgrades, ensuring a resilient and secure service environment.
Information Technologies Manager
Misyon Invesment Bank
Istanbul, Istanbul
04.2023 - 01.2024
- Company Overview: Banking
- Managed the installation of the bank's entire IT infrastructure, building and leading diverse infrastructure teams and designing critical banking IT processes to ensure compliance and operational efficiency.
- Directed cross-functional teams, conducted regular performance evaluations, and implemented training programs to support professional growth and maintain high team performance.
- To manage the governance of IT, to create policies and procedures for IT within the scope of BDDK audits. Successfully passed 3 BDDK audit periods.
- Completed all installation processes of the core banking software. Completed the entire installation and migration process of the core banking software from a monolithic structure to a micro service structure in a short period of 3 months.
Information Systems Manager
Payten
Istanbul, Istanbul
11.2021 - 04.2023
- Company Overview: Software
- Managed multiple team leaders and engineering functions, ensuring efficient operations and alignment with strategic goals across Linux, Windows, and database engineering.
- Developed and executed resource planning, budgeting, and cost-saving initiatives across Asseco SEE, Payten, and Paratika brands, ensuring effective resource utilization and compliance with PCI-DSS, PA-DSS, PCI-3DS, and BDDK standards.
- Conducted regular performance evaluations, fostering a culture of accountability, professional growth, and high performance within my team.
- Managed budgets for various information systems projects, achieving cost savings without compromising quality or scope goals.
- Led a team of IT professionals, ensuring successful project delivery within budget and on time.
- Conducted regular system audits to ensure compliance with relevant industry regulations and standards.
- Facilitated communication between IT teams and stakeholders, fostering collaboration on technology initiatives across the organization.
- Implemented disaster recovery plans, safeguarding critical data from unforeseen events or threats.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Enterprise Architect
Fibabanka Genel Müdürlük
Istanbul, Istanbul
10.2019 - 10.2021
- Company Overview: Banking
- Responsible for planning short and long term technology infrastructure roadmap.
- Ensuring effective management and operation of critical core banking linux servers, Oracle Cloud and Exadata Cloud, storage & SAN, Backup & disaster site plan, automation of routine work in servers and services, container platform, Linux server orchestration, virtualization and network infrastructures.
- Ensuring the implementation of disaster recovery and business continuity plans.
- Banking
Senior Lead Cloud Systems Engineer
Eczacıbaşı Bilişim
Istanbul, Istanbul
08.2015 - 10.2019
- Company Overview: Technology, fmcg
- Responsible for overall information technology infrastructure: including all data center and disaster recovery sites, Azure cloud computing services, VMware, Hyper-V, storage & SAN, backup , Linux & Windows infrastructure and also SAP basis infrastructure, physical and virtual servers.
- More than 2000 virtual and physical server environments have been managed.
- IT infrastructure services and business continuity services were provided for all Eczacıbaşı companies.
Senior System Engineer
Mercedes-Benz Türk A.Ş
03.2014 - 08.2015
- Company Overview: Automotive
- I was responsible for the management of storage, virtualization, monitoring and backup infrastructure at Mercedes Benz Turk.
- Business continuity service was provided between 2 data centers in active and active architecture.
- Implemented virtualization technologies to consolidate resources, reduce costs, and improve overall system efficiency.
- Devised scripts and automation tools to improve system efficiency.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Planned and implemented upgrades to system hardware and software.
Senior System Engineer
Emobil Bilişim
03.2010 - 03.2014
- Company Overview: Technology Services, IT system integrator
- I worked as a project architect and manager in the information technology infrastructure of many enterprise customers.
System Engineer
Novatek Bilgisayar Hizmetleri
01.2007 - 02.2010
- Company Overview: Technology Services, IT system integrator
- I worked as system engineer, responsible for providing IT projects, system and network related services and operations for enterprise customers.
Education
Master - Management Information Systems
Bahcesehir University
Istanbul, 34 01.2019 - 07.2020
Bachelor - Business Management
Anadolu University
Istanbul, 34 09.2007 - 07.2011
Associate Degree - Computer Technology and Programming
Ondokuz Mayıs University
Samsun, 55 09.2004 - 07.2006
Skills
IT infrastructure management
Team leadership
Project management
Regulatory compliance
Resource planning
Disaster recovery
Cloud computing
Database management
Cross-functional collaboration
Process optimization
Technical documentation
IT asset management
IT compliance
IT budgeting
IT risk management
Project coordination
Software development
IT governance
ITIL framework
Virtualization technologies
IT service management
Agile work processes
Business development support
Change management
Virtualization
Cybersecurity management
Technical leadership
Problem-solving
Time management
It Strategy
IT procurement
Budget administration
Active listening
Team building
Strategic planning
Certification
Digital Leadership, Galatasaray University
Military Services
Completed
Personal Information
- Date of Birth: 03/15/84
- Gender: Male
- Nationality: Republic of Turkey
- Driving License: B
Seminars And Courses
- Project Management, 07/01/22 - 08/05/22, 35 Hour, Istanbul institute
- Inspiring Leadership, 01/10/22 - 06/15/22, 50 Hour, Management Centre Türkiye (MCT)
- Certified Ethical Hacker, 01/05/20 - 01/09/20, 40 Hour, BGA Bilgi Güvenliği
- Arcserve IT Disaster Solutions Training, 09/04/16 - 09/08/16, 32 Hour, Arcserve Barcelona HQ
- Basic Blockchain and Crypto Assets Training , 24 Hour
- IBM Spectrum Virtualization Control, 16Hour, IBM
- HPE Helion OpenStack Cloud, 40 Hour, HPE
- Scrum & Kanban Training for Advanced Organization Leaders, 0 Hour, ACM
- ITIL 4 Foundation, 0 Hour, Bilginç IT Academy
Timeline
Information Technologies Manager
Misyon Finansal Teknolojiler
01.2024 - Current
Information Technologies Manager
Misyon Invesment Bank
04.2023 - 01.2024
Information Systems Manager
Payten
11.2021 - 04.2023
Enterprise Architect
Fibabanka Genel Müdürlük
10.2019 - 10.2021
Master - Management Information Systems
Bahcesehir University
01.2019 - 07.2020
Senior Lead Cloud Systems Engineer
Eczacıbaşı Bilişim
08.2015 - 10.2019
Senior System Engineer
Mercedes-Benz Türk A.Ş
03.2014 - 08.2015
Senior System Engineer
Emobil Bilişim
03.2010 - 03.2014
Bachelor - Business Management
Anadolu University
09.2007 - 07.2011
System Engineer
Novatek Bilgisayar Hizmetleri
01.2007 - 02.2010
Associate Degree - Computer Technology and Programming
Ondokuz Mayıs University
09.2004 - 07.2006