Irmak Yucel
Bath
Summary
Results-driven 3rd-year business student passionate about marketing, content creation, and customer engagement. Skilled in developing engaging social media campaigns, crafting persuasive promotional emails, and utilizing marketing data to drive business growth. Currently seeking a Marketing/Design internship to apply my creativity, analytical skills, and passion for technology in a dynamic environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Intern
AES Machines
07.2024 - 09.2024
- Company Overview: A global leader in the production of wood, marble, plastic, and aluminium processing machines
- Handled customer communication via email, phone and in-person interactions
- Coordinated with internal teams to resolve client issues and provide seamless service
- Ensured client satisfaction by following up-on post-service issues
Sales and Marketing Placement
Lesli Wise
09.2023 - 02.2024
- Company Overview: A garment and print design company that sells their designs to established customers regularly such as Tesco, Asda, Sainsbury’s and etc.
- Researching the latest print/garment design in the UK markets
- Prepared presentations for senior management, attended global meetings
- Analysed and compiled data to inform marketing strategies
- Managed email communications with clients, including updates on new product lines, order status, and promotional offers
Marketing Intern
Printel
08.2023 - 09.2023
- Company Overview: A printer business located in Bursa, Turkey, selling and renting variety of printers
- Prepared and executed social media campaigns, increasing client engagement
- Prepared customer satisfaction surveys, analysed feedback, and proposed actionable insights for product and service improvements
- Conducted market analysis to identify key products
Education
BSc (Hons) - Business
University of Bath
Bath07.2026
International Baccalaureate (IB) -
TED Bursa High School
Bursa06.2022
Skills
- Social Media Marketing (TikTok, Instagram, Facebook…)
- MS Office (Excel, Word, PowerPoint)
- Volleyball Player
- Learning French (A2 level)
Leadership Experiences
- Bath University Turkish Society, Bath, UK (February 2023- March 2023): Volunteered for earthquake relief efforts by organizing fundraising and donation campaigns. Created promotional materials to encourage participation.
- Junior Achievement Club, Istanbul, Turkey (September 2019 - May 2020): Developed and marketed a small business as part of an entrepreneurship program, managing sales and creating promotional campaigns. Established our own small-scale company with zero capital and designed/produced t-shirts and soaps.
- Bursa, Turkey (September 2018 - June 2022): Taught English to primary school students of Maden Village School in İnegöl. Collected wastes along the seaside in Mudanya and Bodrum aimed to raise awareness.
Certification
Certificate of Honour, 12th grade, High School
Certificate of Excellence, 11th grade, High School: Certificate for achieving a minimum of 85 scores in overall subjects for six consecutive terms and three years.
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Customer Service Intern
AES Machines
07.2024 - 09.2024
Sales and Marketing Placement
Lesli Wise
09.2023 - 02.2024
Marketing Intern
Printel
08.2023 - 09.2023
BSc (Hons) - Business
University of Bath
International Baccalaureate (IB) -
TED Bursa High School