Irma Güler
Admin Staff
Istanbul,City
Summary
Dynamic Administrative Assistant with proven expertise at Petron Gasoline Station, excelling in office management and customer relations. Recognized for enhancing document organization and maintaining confidentiality while delivering exceptional service. Proficient in Microsoft Excel and adept at fostering professional relationships, ensuring efficient operations and improved hiring timelines.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Petron Gasoline Station
07.2009 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Bachelor Of Science In Mathematics - Mathematics
03.2010
Skills
Office administration
Administrative support
Computer skills
Filing
Mail handling
Microsoft Excel
Microsoft Word
Customer service
Office management
Customer and client relations
Reception oversight
Customer relations
Expense reporting
Bookkeeping
Timeline
Administrative Assistant - Petron Gasoline Station
07.2009 - 12.2020
University of Southeastern Philippines - Bachelor Of Science In Mathematics , Mathematics