Software
Irem Uysal
Tourism
Afyonkarahisar
Summary
At Parma Sole, I provided excelling in guest service and complaint resolution. Recognized for enhancing customer satisfaction through effective communication and teamwork. Fluent in English and Turkish, demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
Languages
2
2
years of post-secondary education
Work History
Restaurant Server
Parma Sole
07.2024 - 09.2024
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help customers make food choices.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Freshman - Tourism Guidance
Afyon Kocatepe University
Afyonkarahisar, Turkey 09.2023 - Current
Skills
Guest service
Organization
Dining area maintenance
Safe food handling
Customer satisfaction
Order accuracy
Teamwork and collaboration
Complaint resolution
Positive attitude
Problem-solving
Flexible schedule
Fluent in English and Turkish
Heavy lifting
Social services
Interests
Team sports
Timeline
Restaurant Server
Parma Sole
07.2024 - 09.2024
Freshman - Tourism Guidance
Afyon Kocatepe University
09.2023 - Current