Incinur Bakla

In my role at Weavers by Boyteks, I manage the sales and marketing operations for upholstery fabrics in the markets of the USA, UK, Spain, and South America. My key responsibilities include:

• Recording customer orders in the ERP system, monitoring production processes, inventory levels, delivery schedules, and shipments; managing customer complaints and feedback to ensure customer satisfaction.
• Regularly monitoring customer stock, order, and occupancy levels.
• Tracking customer receivables and credit limits; managing and reporting COFACE and EXIMBANK processes.
• Ensuring effective communication with the Planning, Quality, R&D, and Logistics departments to meet customer demands.
• Presenting new collections to customers, developing new products based on market and customer needs, and enhancing showroom diversity.
• Conducting research on new customers and markets, and expanding the customer portfolio.
• Collaborating with the regional manager to conduct customer visits; preparing for visits and presentations; participating in national and international trade fairs.
• Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
• Working with the Product Development Unit to increase the variety of collection products and designs.
• Conducting market, customer, and competitor analyses, creating SWOT analyses, and reporting to management.
• Preparing and presenting quarterly and annual sales activity reports; providing monthly updates to management.
• Setting annual sales targets and preparing budget plans to present to management.

In this position, I aim to track market dynamics, make strategic decisions, and enhance customer satisfaction.

• Company Overview: Manufacturing / Industrial Products
• I work as a purchasing and foreign trade employee in the company that produces Agricultural Machinery, whose local name is Genç Gözde Tarım Makinaları and its international name is Avian Mechanics
• I undertake the duties of purchasing in the local market and importing in the international market
• Manufacturing / Industrial Products

• I worked as an Executive and Office Assistant at the Foreign Education Consultancy company
• I worked in the fields of mail tracking, telephone traffic management, providing both foreign and Turkish students to meet with the consultant and providing preliminary information before the interview, monitoring the program of the manager, management of appointment traffic, as well as entering data on the company's website and producing content on the blog section of this website
• I have gained quite a lot of experience in the fields

• Company Overview: Education
• Education