Salesperson
alda perfume
04.2023 - 01.2024
Hi, I’m
Imane Boulidam
Marketing
Istanbul,34
Timeline
Customer Service Representative
Letonix
05.2022 - 09.2022
Cashier
dar diafa
02.2022 - 04.2022
Istanbul Nisantasi University
BBA from Business Administration
10.2021 - Current
American Language School
from English
09.2020 - 07.2021
Event Organizer
muhammed 5
01.2018 - 12.2018
Muhammed 5
High School Diploma
09.2017 - 07.2020
Work History
alda perfume
Salesperson
04.2023 - 01.2024
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Letonix
Customer Service Representative
05.2022 - 09.2022
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
dar diafa
Cashier
02.2022 - 04.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
muhammed 5
Event Organizer
01.2018 - 12.2018
Job overview
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
Overview
2
years of professional experience
7
years of post-secondary education
Education
Muhammed 5Morocco Kenitra
High School Diploma
09.2017 - 07.2020
Istanbul Nisantasi UniversityIstanbul, Turkey
BBA from Business Administration
10.2021 - Current
American Language School Morocco Kenitra
from English
09.2020 - 07.2021
Skills
Customer service
Customer engagement
Complaint handling
Sales management
Sales process
Social media marketing
Work Preference
Work Type
Full TimeInternshipPart TimeLocation Preference
On-SiteImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsSummary
Personable and innovative individual with knack for engaging communication and creative problem-solving. Possesses foundational knowledge in market research and consumer behavior, coupled with skills in social media marketing. Capable of driving impactful marketing initiatives and fostering customer relationships.
Hands-on experience with Microsoft word, excel, power-point, and microsoft office.
Native Languages: Arabic
C1 level in: French, English.