Ilknur Alnargun

1. Customer Management
• Regular communication schedule with the client's existing customers.
• Changing customers and providing solutions that suit their needs.
• Ensuring customer completion and resolving issues quickly.

2. Sales and Revenue Increase
• Offering new products or services to customers (cross-selling/up-selling).
• Making long-term contracts with existing customers or renewing existing contracts.
• Developing sales strategies to meet the company's revenue targets.

3. Project and Collaboration Management
• Collaborate with other departments of the company (e.g. design, product development, marketing, planning and teams).
• Ensuring that projects carried out with customers are completed on time and within budget.
• Providing interfaces and customers with regular reports on project progress.

4. Market Research and Strategy
• Analyzing sectoral trends and needs of customers.
• To make the company's products and services more competitive by conducting competitor analysis.
• Communicating customer feedback for company strategies.

5. Strengthening Customer Relationships
• Increasing loyalty by offering customers regular meetings, events or special offers.
• Identifying weak points by conducting customer satisfaction surveys.
• Establishing strong and reliable business relationships.

6. Reporting and Performance Tracking
• Preparing regular reports on customer performance and sales results.
• To provide management with information about the customer portfolio.
• Ensuring achievement of targets by following KPIs (Key Performance Indicators).

1. Marketing Strategy Development
• Creating a marketing strategy that suits the company's goals.
• Determining the target audience
• Optimizing marketing strategies by conducting competitor analysis.

2. Market & Customer Research
• Conducting market research to understand customer needs and preferences.
• Identifying and evaluating new marketing opportunities.
• Constantly monitoring competitors' marketing activities.

3.Collaboration and Team Management
• Managing and motivating the marketing team.
• Collaborating with graphic designers, content producers and other departments.
• Finding new customers and suppliers with external agencies

4. Data Analysis and Reporting

• Analyzing market trends, customer behavior and sales data.
• Providing regular reports and suggestions to the management team.

1. Directing and Managing the Team
• Distributing tasks to team members and ensuring that work is done correctly.
• Providing the necessary guidance and support to enable the team to achieve goals.
• Promoting cooperation and harmony within the team.

2. Goal Setting
• Understand the company or department's goals and clearly communicate them to the team.
• Determining and monitoring individual and collective goals of team members.
• Creating plans to achieve goals.

3. Problem Solving
• Identifying problems encountered and producing solutions quickly.
• Assisting team members in problem solving processes.
• Developing proactive solutions by analyzing risks.

4. Performance Management
• Monitoring and evaluating the performance of team members.
• Identifying areas of development and providing feedback.
• Increasing team motivation by appreciating achievements.

5. Communication and Coordination
• Ensuring the team communicates effectively with other parts of the company.
• Provide regular reports to management on the team's progress.
• To regulate the communication flow within the team and prevent possible misunderstandings.

6. Training and Development
• Organizing training to improve the skills of team members.
• Identifying the strengths of team members and using them effectively in projects.
• Supporting the development of the team as a mentor.

7. Team Motivation
• Creating an encouraging environment to keep team members' morale high.
• Resolving conflicts and creating a positive work environment.
• Increasing commitment by celebrating the team's successes.

8. Strategic Contribution
• Developing projects that will contribute to the company's strategic goals.
• Leading innovation and process improvements.
• Ensuring that the team works in accordance with the company's vision.

1. Product Development and Planning
• Developing concepts and designs for new products or managing this process.
• To determine products that meet customer demands by analyzing market trends.
• Planning seasonal product collections and managing launch processes.

2. Purchasing and Supply Management
• Establishing and managing strong relationships with suppliers (local and international).
• Coordinating raw material or product purchasing processes.
• Supervising quality control processes and ensuring that products comply with company standards.

3. Management of Production Processes
• Organizing production schedules and ensuring timely deliveries.
• Solving problems by working in coordination with production teams.
• To improve supply chain processes and increase efficiency.

4. Cost Control and Budget Management
• Optimizing the budget by analyzing product costs.
• Evaluating supplier offers and ensuring the most appropriate price/quality ratio.
• Monitoring the costs of projects and developing strategies to increase profit margin.

5. Team Management and Collaboration
• Directing and training Junior Merchandisers and other team members.
• Collaborating with sales, design, production and supply chain teams.
• Project management and tracking team goals.