SENTEZ
İLKER AKSOY
MERCHANDISER
Istanbul,34
Summary
Dynamic leader with proven expertise in operations management and customer relationship management honed at 2010 İSTANBUL TEKSTİL SANAYİ VE DIŞ TİCARET LTD ST. Excelled in driving profitability and cost efficiency, achieving significant overhead expense reductions. Skilled in team leadership and project planning, consistently enhancing client satisfaction and fostering strong vendor relationships.
Overview
5
5
years of professional experience
Work History
General Manager
2010 İSTANBUL TEKSTİL SANAYİ VE DIŞ TİCARET LTD ST
02.2024 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Merchandiser
2010 İSTANBUL TEKSTİL SANAYİ VE TEKSTİL
05.2019 - 02.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Inspected merchandise for quality and arranged proper display location on floor.
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings instore.
Education
Bachelor of Arts - Economics
ATATÜRK UNIVERSITY
Erzurum, Turkey 04.2001 -
Skills
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Staff Supervision
Leadership and team building
Quality Management
Project Planning
Budget Analysis
Staff Motivation
Client Relations
Cost analysis and savings
Software
MICROSOFT OFFICE
Languages
Turkish
Native language
English
Upper intermediate
B2
Timeline
General Manager
2010 İSTANBUL TEKSTİL SANAYİ VE DIŞ TİCARET LTD ST
02.2024 - Current
Merchandiser
2010 İSTANBUL TEKSTİL SANAYİ VE TEKSTİL
05.2019 - 02.2024
Bachelor of Arts - Economics
ATATÜRK UNIVERSITY
04.2001 -