Ilker Afsar
Chef De Rang/Stewart
Nevşehir,50
Summary
Proven Chef De Rang with a track record of enhancing guest satisfaction at Hapag-Lloyd Cruises, adept in fine dining and exceptional communication. Skilled in food presentation and guest relations, successfully promoted upselling strategies, boosting revenue. Committed to sanitation standards, demonstrating strong multitasking abilities to exceed employer expectations.
High-performing Chef offering [Number] years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Chef De Rang
Hapag-Lloyd Cruises
02.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed reservations efficiently, optimizing seating arrangements for maximum customer satisfaction.
- Provided support during busy periods by taking on additional responsibilities such as bartending or expediting when needed.
- Promoted upselling strategies among waitstaff, increasing overall revenue without compromising the guest experience.
Steward
Sea Chefs Cruises
06.2016 - 10.2022
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Assisted servers by providing glassware and utensils to guests.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
Education
3,6 - Communication Faculty
Kocaeli University
Turkey 04.2001 -
Skills
Fine dining experience
Food Service
Food Preparation
Food presentation
Guest Relations
Strong multitasking
Menu development
Sanitation Standards
Cleanliness and sanitation
Exceptional communication
Allergy awareness
Table clearing
Languages
Turkish
Native language
English
Intermediate
B1
German
Intermediate
B1
Certification
CMHB CRISIS MANAGEMENT
Interests
WINE PRODUCT
Timeline
Chef De Rang
Hapag-Lloyd Cruises
02.2023 - Current
CMHB CRISIS MANAGEMENT
03-2022
STCW CROWD MANAGEMENT
12-2021
STCW BASIC SAFETY TRANING
07-2021
SECURITY AWARENESS
06-2021
Steward
Sea Chefs Cruises
06.2016 - 10.2022
3,6 - Communication Faculty
Kocaeli University
04.2001 -