Işıl GÜLYAĞI
Mechanical Engineer, Quality Executive
Cigli,35
Summary
Quality Executive in Norm Holding.
Enhancing product quality and customer satisfaction through effective quality management systems and continuous improvement initiatives.
Skilled in IATF 16949, ISO 9001,AS 9100, ISO 14001,45001,50001, 27001, VDA 6.3.. and their tools, standards, with exceptional organizational and communication abilities.
Continuously seeking to improve skills and methods for self & organizational development for team management, total quality management , strategical thinking, risk and opportunity management, source management, continuously improvement, cost reductions, sustainability tools.
Seeking to leverage these capabilities to bring value and efficiency to new professional venture.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Quality Executive
Norm Tooling
Izmir, Çiğli
01.2023 - Current
- Managing different quality teams & labs in multi-cities (3 different team, for different production groups)
- Streamlined quality assurance processes for increased efficiency and cost savings.
- Met quality assurance financial objectives by estimating requirements, preparing annual budgets, scheduling expenditures and analyzing variances.
- Being a leader and participant for automations and digital projects
- Developed and maintained Quality Management System documentation, ensuring accuracy and consistency across all departments.
- Collaborated with cross-functional teams to develop effective process improvement initiatives.
- Maintained up-to-date knowledge of industry trends, regulatory requirements, and emerging best practices in the field of Quality Management in order to provide informed guidance to the organization.
- Established key performance indicators for monitoring overall product quality and customer satisfaction levels.
- Coordinated internal training programs on quality-related topics, enhancing employee knowledge and skills.
- Participated in strategic planning sessions to align Quality Department goals with overall company objectives.
- Managed supplier relationships to drive improvements in material quality and delivery times.
- Supported new product development efforts by ensuring proper testing methods were employed throughout the design phase, reducing time-to-market delays due to unforeseen quality issues upon launch.
- Reduced defect rates through comprehensive root cause analysis and corrective action plans.
- Evaluated new technologies and equipment for potential integration into existing processes, driving innovation within the organization.
- Mentored junior staff members in quality management principles, fostering a culture of continuous improvement.
- Championed a proactive approach to risk management, mitigating potential issues before they impacted product quality or customer satisfaction levels.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Built New QMS systems and structure for requirements; Gained new certification for new sectors ; Leader for IATF 16949, ISO 9001 , AS9100, participating in 14001,45001,50001.
Quality Specialist
Norm Somun
10.2021 - 01.2023
- Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
- Conducted detailed root cause analyses following any non-conformance events, leading to swift identification and mitigation of potential risks.
- Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Conducted data review and followed standard practices to find solutions.
- Coordinated with suppliers on resolution of non-conformances through effective root cause analysis and corrective action planning, enhancing supplier relationships and performance levels.
- Led Kaizen events focused on improving specific processes or problem areas within the organization resulting in increased efficiency and cost savings.
- Completed site visits to conduct assessments.
- Manage / being participant in digital projects
Quality Engineer (Process & Customer)
Norm Civata
Izmir, Çiğli
10.2019 - 10.2021
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Collaborated with R&D to integrate quality considerations into early design stages, enhancing product durability and functionality.
- Trained and mentored junior engineers, providing guidance and direction.
Quality Systems Engineer
Norm Group
Çiğli, Çiğli
01.2017 - 09.2019
- Being quality management system leader for all group companies .
- Optimized resource utilization by analyzing production data and identifying opportunities for cost savings.
- Developed and implemented comprehensive quality control procedures, ensuring compliance with industry standards and regulations.
- Provided technical guidance to engineering teams, ensuring the successful integration of quality system requirements into product designs.
- Championed a culture of continuous improvement, encouraging team members to identify opportunities for process optimization and cost reduction.
- Implemented statistical process control methodologies to monitor production performance, enabling proactive identification of potential issues before they escalated into problems.
- Coordinated with regulatory agencies during audits, ensuring continued certification and compliance with relevant standards.
- Planning all qms audits and evaluating results ; planning &monitoring improvement actions .(internal , external & 3rd party)
- Evaluated supplier performance, conducting audits and providing feedback to improve vendor relationships and ensure consistent material quality.
- Managed cross-functional teams, driving continuous improvement efforts across multiple departments.
- Planning the monthly and yearly management review meetings, preparing the data and the
presentation and monitoring actions. - Taking an active role in Administrative Strategic and Support Projects (Like Turquality Projects)
- Internal and External Quality problems ‐ Participating in Kaizen projects related to quality
problems identified in QA Matrix (Team Leadership, Team Member) - Participating in WCM activities (FI Team Leadership)
- Organizing the training and orientation programs and applying, being an internal trainer
about the quality and related quality process in the technical training center - Searching the CSRs and integrating them into the current system.
- Planning the calibrations and verification's applications and monitoring plan.
- Preparing the 8D report for customer complaints and reporting, monitoring actions.
Education
Bachelor of Science - Mechanical Engineering
Fırat University
Elâzığ, Turkey 09.2010 - 09.2015
Skills
Customer satisfaction
Quality management system
Continuous improvement
Total quality management
Internal, External Auditing
Compliance monitoring
Performance monitoring
Statistical analysis skills
Problem-solving
Key performance indicator tracking
AS9100, IATF 16949, ISO 14001, 45001,50001,27001 Internal Auditor
Core Tools (APQP,PPAP,SPC,MSA,FMEA,FAI)
SAP ,CANIAS Erp Programs
Microsoft Office Programs
English
German
OEM Csrs, Portals
VDA Core Tools ,VDA 63,VDA 5
PSCR -Product Safety Compliance Representetive
Timeline
Quality Executive
Norm Tooling
01.2023 - Current
Quality Specialist
Norm Somun
10.2021 - 01.2023
Quality Engineer (Process & Customer)
Norm Civata
10.2019 - 10.2021
Quality Systems Engineer
Norm Group
01.2017 - 09.2019
Bachelor of Science - Mechanical Engineering
Fırat University
09.2010 - 09.2015