İkbal Gülin GEZER
Foreign Trade & Supply Chain Operations
Kartepe,41
Summary
Seasoned Operations Manager and talented leader with 19 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
4
4
Certifications
Work History
Foreign Trade Operations Manager
HASCELIK SAN VE TIC A.S. - FAYDASIÇOK HOLDING
Çayırova, 41
1 2023 - Current
- Management of import/export operations teams and organising of 300 customs declarations per month
- Daily follow of the implementation of legislation and laws
- Implement systems that will ensure operational excellence
- Contract & tender management of the custom brokers and carriers
- Full responsibility of leading YYS (AEO) processes for import & export operations
- Project management; on saving for taxes, with Ministry of Customs and Trade with partnership of custom broker
- Managing 3 warehouses on abroad.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and maintained relationships with external vendors and suppliers.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Sales Operations Executive
AKKIM KIMYA - AKKOK HOLDING
Taskopru, 77
11.2021 - 12.2022
- Directed the domestic and international sales operation team in two different facilities
- Managed regular reports on sales operation processes, to carry out process improvement activities
- Controlled the implementation of legislation and laws
- Followed customer expectations by communicating effectively with sales managers and to take measures to meet expectations
- Implemented systems that will ensure operational excellence
- Reduced operational costs by identifying inefficiencies in existing processes and implementing targeted improvements.
- Championed innovative technology solutions to streamline internal workflows, enabling more agile decision-making within the sales division.
- Coordinated meetings and logistics for national sales meetings and directed and supervised 13-member team.
Import & Export Supervisor
POLISAN KIMYA - POLISAN HOLDING
Dilovası, 41
02.2018 - 11.2021
- Full responsibility of leading YYS (AEO) processes for import & export operations the company needs for 3 plants based on Dilovası, Adana & Samsun
- Stock management on monthly basis
- Budget management; consolidation of the yearly budget, purchase price variances on monthly basis, escalations & drills on annually/quarterly basis
- Negotiated favorable shipping rates with freight forwarders, resulting in significant cost savings for the company.
- Assisted finance department in resolving payment issues related to international transactions, ensuring accurate revenue recognition and cash flow management.
- Coordinated with customs brokers for smooth clearance of goods at ports of entry, minimizing delays and costs associated with storage fees.
- Integrated warehouse operations with existing and new business processes.
Supply Chain Executive
GHANBARI - HAZAR GROUP
Sisli, Istanbul
05.2017 - 02.2018
- Full responsibility of leading purchasing of all the portfolio the company needs for 2 headquarters
- Contract & tender management
- Management of the carriers & custom brokers
- Warehouse management in 2 locations
- Vendor management (purchasing & quality)
- Budget management; consolidation of the yearly budget, purchase price variances on monthly basis, escalations & drills on annually/quarterly basis
- Reduced supply chain disruptions by establishing strategic partnerships with key suppliers, ensuring timely delivery of goods and services.
- Developed solutions to address problems in distribution and transportation of products.
- Collaborated with sales and marketing departments to align supply chain strategies with business goals, achieving effective demand planning and accurate sales forecasts.
- Led cross-functional teams in developing lean logistics processes that reduced transportation costs and improved delivery timelines.
- Managed vendor negotiations for competitive pricing agreements, leveraging economies of scale to achieve cost savings across the organization.
Purchasing Chief
ONKO KOÇSEL İLAÇ SAN. VE TİC. A.Ş.
Gebze, Kocaeli
07.2016 - 11.2016
- Chief of 3 members
- Full responsibility of leading purchasing of all the portfolio for production and plant needs in categories from raw materials, any kind of consumables to engineering department
- Contract & tender management from service to all kind of materials
- Purchasing management activities of domestic spare parts & consumables, importation of spare parts, temporary exportation for repair & validation of equipment
- Vendor management (purchasing & quality); yearly evaluation of suppliers/vendors for projects and procuring product/services in 5 categories (pricing, quality, delivery time, feedback/innovation, partnership)
- Budget management; consolidation of the yearly budget, purchase price variances on monthly basis, escalations & drills on annually/quarterly basis
- Evaluating new suppliers globally for the best price and quality.
Purchasing Specialist
ECZACIBAŞI BAXTER HASTANE ÜRÜNLERİ
05.2013 - 07.2016
- Full responsibility of direct purchasing of the goods are related to the production and of direct & indirect purchasing of the materials for renal clinics based on 14 (fourteen) different locations
- Full responsibility of import; running the agreement and management of forwarders and customs broker, management of the operation team
- Contract & tender management including car fleet, office rents, outsource services (security, catering, cleaning and so on)
- Vendor management (purchasing & quality); yearly evaluation of suppliers/vendors for projects and procuring product/services in 5 categories (pricing, quality, delivery time, feedback/innovation, partnership)
- Budget management; consolidation of the yearly budget, purchase price variances on monthly basis, escalations & drills on quarterly basis
- Worked closely with legal teams to review and draft contractual agreements, protecting the organization''s interests during supplier negotiations.
- Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
- Collaborated cross-functionally to ensure timely delivery of materials and services for project completion.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
Junior Purchasing Specialist
ECZACIBAŞI İPEK KAĞIT
03.2011 - 05.2013
- Full responsibility of direct purchasing of the goods for tissue paper production from chemical to cellulose and packaging
- To be sure delivery on time and proper conditions
- Market research and cooperation with the suppliers for the right product (according to demands and quality regulations) and find alternative suppliers to be cost effective
- Reporting the quality claims to suppliers and coordinating the compensation
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
Marketing Department, International Marketing & Sales Assistant
RMG ROXCEL ISTANBUL LIASION OFFICE
Sisli, Istanbul
12.2005 - 03.2011
- Purchasing of the goods, operational monitoring, arrangement of shipments of import orders, control of the samples for each item
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Education
Master of Science - International Trade and Monetary Management
Marmara University
Istanbul, 34 01.2008 - 2009.04
Bachelor of Science - Econometrics
Marmara University
Istanbul, 34 01.2001 - 2006.04
High School Diploma -
Edirne Science High School
Edirne, 22 01.1996 - 2000.04
Skills
Driving License (Type B - 2005 - active)
Certification
Yorktrade Foreign Trade Institute - International Business
Careerpath
Have a total 19 years of professional experience and last 13 years at supply chain management; specially procurement and trade operations.
Personal Information
- Place of Birth: Izmit / KOCAELI
- Date of Birth: 07/1982
Priorexperience
- Prior experience was at İPEK KAĞIT tissue paper production. İPEK KAĞIT still belongs to the ECZACIBAŞI Group with new name as Tüketim Ürünleri and is the market leader in tissue paper production branded Selpak & Solo.
- Experiences in one of the leading groups of the country, ECZACIBAŞI Group's company ECZACIBAŞI - BAXTER HOSPITAL PRODUCTS for 4 years. BAXTER is in the fields of national and international pharmaceutical business, specially IV solution production organizations.
- After shut down of ECZACIBAŞI - BAXTER HOSPITAL PRODUCTS, i have started on Onko Koçsel which is a local producer of oncology medicine
- I had moved to work as Supply Chain Executive at GHANBARİ - HAZAR GROUP which is focused on furnishing,lighting and accessory brands.
- Later I had come back to hometown as finding an opportunity to work at Polisan Kimya as Import & Export Supervisor on chemical industry
- Had a wonderful working year at Akkim Kimya as Sales Operations Executive.
- Currently working on Hasçelik as Foreign Trade Operations Manager for mine & steel industry
References
References will be provided upon on request
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Sales Operations Executive
AKKIM KIMYA - AKKOK HOLDING
11.2021 - 12.2022
Import & Export Supervisor
POLISAN KIMYA - POLISAN HOLDING
02.2018 - 11.2021
Supply Chain Executive
GHANBARI - HAZAR GROUP
05.2017 - 02.2018
Purchasing Chief
ONKO KOÇSEL İLAÇ SAN. VE TİC. A.Ş.
07.2016 - 11.2016
Purchasing Specialist
ECZACIBAŞI BAXTER HASTANE ÜRÜNLERİ
05.2013 - 07.2016
Junior Purchasing Specialist
ECZACIBAŞI İPEK KAĞIT
03.2011 - 05.2013
Master of Science - International Trade and Monetary Management
Marmara University
01.2008 - 2009.04
Marketing Department, International Marketing & Sales Assistant
RMG ROXCEL ISTANBUL LIASION OFFICE
12.2005 - 03.2011
Bachelor of Science - Econometrics
Marmara University
01.2001 - 2006.04
High School Diploma -
Edirne Science High School
01.1996 - 2000.04
Foreign Trade Operations Manager
HASCELIK SAN VE TIC A.S. - FAYDASIÇOK HOLDING
1 2023 - Current
Yorktrade Foreign Trade Institute - International Business
Creative Problem Solving & Decision Making by ABC
Self Confident Behavior & Empathy by BALTAŞ
Emotional Quotient by BALTAŞ
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