Idil Vural

• To identify target customers by analyzing the customer potential in order to achieve the targeted turnover and profitability in line with the company's sales and growth strategies, to carry out activities to gain new customers and to protect existing customers.
• To follow up the operation in necessary communication and cooperation with the operation departments.
• To regularly monitor customer expectations and work to increase customer satisfaction.
• Prepare and present the freight offer to the customer.
• Preparing sales reports in line with the KPIs assigned to him/her, making monthly performance presentations.

• Regularly updated on transport time, order process and promptly reporting delays.
• Facilitated communication between importers and government institutions, enabling clearing and forwarding of cargo at designated points.

• Preparation of proforma invoice.
• Performing letter of credit checks and preparing the necessary documents for letter of credit transactions.
• Making Eximbank entries on a weekly basis.
• Tracking the preparation time and shipment of orders with production.
• Management of the customs and logistics operation process after export, preparation of necessary documents.
• Maintaining relations with the customer after the order. Preperation of necessary documents for international fair organization, and taking part in the fair. Providing the requested quality certificates.
  

• Politely greeted incoming passengers and provided direction to seat locations to facilitate the boarding process.
• Demonstrated and clearly explained safety processes and emergency procedures to passengers before take-off.
• Administered basic first aid, keeping calm and focused to minimise disruptions to other passengers.
• Conducted periodic cabin checks, listening for any unusual noises and taking appropriate action to keep flight safe for passengers.

Bringing new customers to the company, ensuring the loyalty of existing customers.

Making price offers to potential customers.

Making regular visits to potential customers and existing customers for new customer acquisitions.

Weekly Excel and CRM reporting of contact information and details of the company

contacted.

Carrying out after-sales export and import operation processes and ensuring the control of documentation processes.

Carrying out customer and supplier relations, making correspondence with foreign and domestic agencies.

Data entry during the operation process.

• Researching and presenting government incentives in exports.
• Supporting the planning, organization and execution of promotional events.