Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
GeneralManager
Ibrahim Haluk Ogeturk

Ibrahim Haluk Ogeturk

SAP CRM Consultant
Istanbuk

Summary

To Whom It May Concern,

I am writing to express my keen interest in starting my professional journey at your esteemed company. My primary objective is to contribute significantly to the already outstanding levels of customer satisfaction that your organization has achieved both in the domestic and international markets. I am confident that my expertise in SAP CRM, SAP C4C, SAP Emarsys, and SAP CDP can play a vital role in elevating your company's reputation even further.

Your company's commitment to delivering solutions that precisely align with customer needs has not only impressed me but also inspired me to join your team. As a young and enthusiastic MIS Expert with a strong analytical mindset, I am eager to apply my knowledge and skills to enhance your company's success.

I kindly submit my CV for your consideration, which provides a comprehensive overview of my qualifications and experiences. I am enthusiastic about the opportunity to discuss how my expertise in SAP solutions can contribute to your organization's continued growth and success.

Thank you for considering my application. I look forward to the possibility of working with your team and contributing to the continued excellence of your company.

Overview

5
5
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

SAP CRM Consultant

FELECE
Istanbul
07.2022 - Current
  • Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
  • Traveled to client locations to implement SAP solutions and offered post-installation support services.
  • Documented and maintained technical specifications for SAP applications.
  • Configured and customized SAP modules to align with client business processes.
  • Executed and managed over 7 successful SAP implementation projects for large enterprises.
  • Designed deployment automation solutions to expedite implementation of SAP solutions.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Conducted data modeling, performance and integration testing.
  • Created proofs of concept for innovative new solutions.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Estimated work hours and tracked progress using Scrum methodology.

Sales Consultant

Xiaomi
Istanbul
11.2021 - 05.2022
  • Created detailed sales presentations to communicate product features and market data.
  • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
  • Maximized customer retention by resolving issues quickly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Helped customers complete purchases, locate items, and join reward programs.

Team Leader

McDonald's
Istanbul
03.2019 - 08.2021
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

Associate of Science - Management Information Systems

Istinye University
Istanbul
09.2018 - 06.2023

High School Diploma -

Doga College
Istanbul
09.2014 - 06.2018

Skills

    Usability understanding

Certification

SAP CDP

Interests

History

Swimming

Traveling

Cooking

Timeline

SAP EMARSYS

07-2023

SAP CDP

06-2023

SAP CRM Consultant

FELECE
07.2022 - Current

Sales Consultant

Xiaomi
11.2021 - 05.2022

Team Leader

McDonald's
03.2019 - 08.2021

Associate of Science - Management Information Systems

Istinye University
09.2018 - 06.2023

High School Diploma -

Doga College
09.2014 - 06.2018
Ibrahim Haluk OgeturkSAP CRM Consultant