IBRAHIM KARAKUS
Summary
Over the years I have worked in different dynamics and different concept restaurants and hotels and have been in the hospitality industry approximately 6-7 years I have also been serving in LQA standards in high pressure environments for a very long time apart from that I have taken part in countless events and organizations my career goals are to continue providing legendary service in top tier hospitality venues while further enhancing operational expertise
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Mandarin Oriental Bodrum
Bodrum
03.2024 - Current
- Completing daily shift operation report
- Adjusting all tables and stations appropriately
- Following the appropriate installation checklist and receiving guest orders
- Proper processing of food and company equipment storage and regulation
- Serving all food and beverage items in a timely manner
- Forwarding all special guest requests to the kitchen
- Detailing each table and the menu as well before each meal during the mealtime period
- Having an understanding of how to read and execute a BEO form
- Informing team members and culinary colleagues about any special guest preferences or allergies
- Especially making sure all meals are served in accordance with hotel standards and food and beverage characteristics apart from that
- LQA: %98.7
- Monitoring inventory levels of dining supplies proactively ordering stock to avoid shortages during peak hours
- Helping VIP guests with their orders and requests upholding venue integrity
- Im working 3 different dining areas at the same time in the extremely high pressure environments
- We are aware that the incoming guest portfolio is in the top segmentation and we know that we have no chance to make a mistake and we are obliged to provide legedary service to guests which is one of our pillars
Server
Caresse A Luxury Collection Resort & Spa Hotel
Bodrum
03.2023 - 09.2023
- Barbarossa Restaurant by Dimitris Nikolis
- (Seafood Concept)
- Fine Dining service
- Lunch&Dinner
- 150-180 PAX every single day
- Arranging alternative selections for guests with food allergies through careful collaboration with kitchen teams
- Assisting in the planning and execution of special events and functions and providing exceptional service to large group
- Inspecting tables before guest arrival maintaining establishment high quality standards
- Adapting to various dining settings including formal casual and fast paced environments showing versatility in service provision
- Facilitating team activities fostering a collaborative work environment and boosting staff morale
- Recommending menu items and daily specials providing detailed descriptions to assist customers in making informed choices
- Buddha Bar Worldwide
- (Nikkei Cuisine)
- Asian Fusion Concept
- Fine dining service
- Lunch&Dinner
- 450-500 PAX every single day
- To all dishes are presented in compliance with hotel standards and food & beverage
- Collaborating with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays
- Performing restaurant review to gauge timeliness and excellent service quality
- Maintaining excellent standards of service through impeccable attention to detail
- Conducting inventory checks and ordering the necessary materials avoiding any service interruptions
- Presenting menus explaining daily specials and made recommendations based on customer preferences to enhance dining experiences
- Advising on menu options based on allergies and preferences
Waiter
W Doha
Doha
11.2022 - 02.2023
- FIFA World Cup 2022
- Qatar National Convention Centre
- Breakfast&Lunch&Dinner
- 2000-2500 pax per day
- Delivering pre service briefings outlining menu changes for VIP guests and table allocations
- Completing daily opening and closing checklists to maintain standards and ready dining rooms for service
- Adhering to health and safety guidelines to ensure a safe dining environment for all
Server
Caresse A Luxury Collection Resort & Spa Hotel
Bodrum
02.2022 - 11.2022
- Barbarossa Restaurant by Dimitris Nikolis
- (Seafood Concept)
- Fine Dining service
- Lunch&Dinner
- 150-180 PAX every single day
- Arranging alternative selections for guests with food allergies through careful collaboration with kitchen teams
- Assisting in the planning and execution of special events and functions and providing exceptional service to large group
- Buddha Bar Worldwide
- (Nikkei Cuisine)
- Asian Fusion Concept
- Fine dining service
- Lunch&Dinner
- 450-500 PAX every single day
- To all dishes are presented in compliance with hotel standards and food & beverage
- Collaborating with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays
- Managing restaurant closing and opening managing matters including counting cash ordering stock and delegating tasks
- Operating process customer payments and POS register to input orders (Micros & Info Genesis & Octopus /Order System)
- Delivering friendly and fast service to process high volume food and drink orders at peak times
- Serving meals and drinks with professionalism and care ensuring timely delivery to maintain high standards of service
Waiter
Ramada Resort by Wyndham Kazdaglari
Güre
05.2020 - 02.2022
- Defne&Nar&Zeytin Restaurant
- (Mediterranean Cuisine)
- A la carte service
- Breakfast&Lunch&Dinner
- 450-480 PAX every single day
- Greeting customers answered initial questions and took drink orders
- Recognizing and aided customers with special needs
- Fostering a positive and collaborative working environment contributing to team morale and overall restaurant success
Education
High School Diploma -
MANİSA SPORTS HIGH SCHOOL
MANİSA2020
Skills
- OPERATION INFORMATION
- TEAMWORKER
- PRESENTATION SKILLS
- SEAFOOD
- FINE DINING CONCEPT
- MENU KNOWLEDGE
- ASIAN FUSION CUISINE
- EXPLAINING OF THE ITEMS
- SUSHI SELECTION
- UPSELL
- PRO ACTIVE
- HIGH VOLUME DINING
Certification
- HOSPITALITY MANAGEMENT STUDIES - FOOD AND BEVERAGE SERVICES - ALISON, 01/01/21, Present
- 7 FEATURES OF A SUCCESSFUL PERSON IN JOB LIFE - ISTANBUL BOGAZICI INSTITUTE, 01/01/22, Present
- THE EFFECT OF SELF-CONFIDENCE ON BUSINESS LIFE - ISTANBUL BOGAZICI INSTITUTE, 01/01/22, Present
- SKILLS FOR A SUCCESSFUL WAITER - ALISON, 01/01/23, Present
- LEADERSHIP AND TEAMWORK - EUROPEAN INSTITUTE OF LEADERSHIP & MANAGEMENT, 01/01/23, Present
- HEAVY ALCOHOL PRODUCTS - DIAGEO, 01/01/23, Present
- LEADERSHIP ESSENTIAL SKILLS - CARESSE A LUXURY COLLECTION BY BURAK KARACALAR, 01/01/23, Present
Languages
English- B2
Greek- A1
Turkish-C2
References
Available on request.
Languages
English
Upper Intermediate
B2
Greek
Beginner
A1
Turkish
Proficient
C2
Timeline
Server
Mandarin Oriental Bodrum
03.2024 - Current
Server
Caresse A Luxury Collection Resort & Spa Hotel
03.2023 - 09.2023
Waiter
W Doha
11.2022 - 02.2023
Server
Caresse A Luxury Collection Resort & Spa Hotel
02.2022 - 11.2022
Waiter
Ramada Resort by Wyndham Kazdaglari
05.2020 - 02.2022
High School Diploma -
MANİSA SPORTS HIGH SCHOOL