HYACINTH ANEKWE
Sales Development Representative
YESILKENT, ESENYURT
Summary
PROFESSIONAL PROFILE:
Over twelve (12) years of experiences in Sales and Marketing roles in both Pharmaceutical and Medical sectors as Company Sales Supervisor; Sales Development Representative and Marketing Strategist in Nigeria.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Development Representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Always seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Other job relevant skills:-
- Strong oral and written communication skills.
- Strong presentation skills.
- Analytical mindset.
- Digital Marketing and Brand management capability
- Creative and Strategic thinking skills.
- Ability to prioritize work and meet target
- Possesses outstanding leadership ability.
- Possessed “Can do” and “Mentoring” mindset.
- Sales Strategy and Relationship Building skills
- Ability to collaborate and Coordinate successfully across functional boundaries
- Flexibility and willingness to work on any assigned project.
- Maintain positive customer relation contacts-both external and internal
- Able to track performance and align against goals
- Ability to interface effectively with all levels within the company as well as organizations
- Proficient in using marketing tools and platforms such as CRM, marketing automation, email marketing, and analytics tools.
- Strong understanding of marketing principles and best practices.
- Negotiation and Result Orientation skills
- Time Management
- Resilience and Continuous Learning skills
Overview
8
8
years of professional experience
25
25
years of post-secondary education
Work History
Company Sales Supervisor
DATES / DESIGNATIONS, Fidmann Pharmaceutical Company
Lagos
10.2018 - 03.2019
- Provided strong leadership to sales team, set clear expectations, and fostered high-performance culture
- Recruited, trained, and onboard new sales representatives ensured possession of necessary skills and knowledge to excel in their roles
- Conducted regular performance evaluations, provided constructive feedback, and implemented performance improvement plans when necessary
- Motivated and inspired team to achieve sales targets, recognizing and rewarding individual and team accomplishments
- Fostered collaborative and positive work environment, promoting effective communication and teamwork among sales representatives
- Collaborated with sales management team to develop sales strategies, objectives, and targets aligned with company's overall goals
- Analyzed market trends, customer preferences, and competitor activities to identify potential opportunities and challenges
- Contributed to development and implementation of sales plans, promotional campaigns, and pricing strategies
- Managed over 60 customer calls and requests per day.
- Monitored sales metrics, track performance against targets, and generate reports to provide insights and recommendations for improvement
- Participated in sales forecasting and budgeting activities, ensuring resources are allocated effectively to achieve desired outcomes
- Drove achievement of sales targets, both individually and as team, by actively monitoring progress and implementing corrective measures when needed
- Coached and mentor sales representatives, providing guidance on sales techniques, product knowledge, and customer relationship management
- Monitored and analyze customer feedback, resolving issues promptly and ensuring high level of customer satisfaction
- Fostered strong relationships with key customers and stakeholders, identifying their needs and proactively addressing them to strengthen partnerships
- Stayed updated on industry trends, market dynamics, and product knowledge to provide accurate information and recommendations to customers
- Oversaw sales administration process, ensuring accurate and timely documentation, order processing, and record-keeping
- Collaborated with cross-functional teams such as marketing, finance, and operations to streamline processes and resolve any operational challenges
- Utilized sales technology tools and CRM systems to track sales activities, manage customer data, and generate relevant reports
- Conducted regular sales meetings, trainings, and presentations to keep team informed, motivated, and aligned with organizational goals
- Continuously improved sales processes and procedures, identified opportunities for efficiency and effectiveness of company’ sales.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
Sales Development Representative
ENS Biomedical Limited
Port-Harcourt
03.2017 - 10.2018
- Conducted research and identify potential customers or leads through various channels such as social media, industry events, and online platforms
- Utilized tools and techniques to gather contact information, including email addresses and phone numbers, of prospective clients
- Made outbound calls, send emails, and engage in other forms of communication to initiate contact and generate interest in company's products or services
- Qualified leads by assessing their needs, budget, and timeline, and determine whether good fit for company's offerings.
- Engaged with prospects in meaningful conversations to understand their pain points, business challenges, and goals
- Managed over 60 customer calls per day.
- Asked probing questions to gather information and identify opportunities where company's products or services can provide value
- Conducted thorough research on prospects' industries, competitors, and market trends to have better understanding of their specific needs
- Evaluated prospects' potential for conversion, considering factors such as budget, decision-making authority, and urgency
- Built and nurtured relationships with prospects through regular communication, such as follow-up calls, emails, and personalized messages
- Acted as trusted advisor to prospects, provided them with relevant information, insights, and solutions that aligned with their needs
- Helped to increase company products sales by 25% over four months period.
- Collaborated with sales team and other departments to ensure seamless handoff of qualified leads for further engagement
- Maintained accurate and up-to-date records of all interactions and prospect data in company's CRM system
- Stayed updated on company's products, services, and industry trends to effectively articulate their value proposition to prospects
- Collaborated with marketing team to develop and refine sales collateral, such as presentations, case studies, and sales scripts
- Participated in sales meetings, training sessions, and workshops to enhance product knowledge, sales skills, and overall performance
- Continuously improved sales processes, strategies, and tactics to maximize lead conversion and achieve sales targets
- Tracked and analyzed key performance metrics, such as lead conversion rates, pipeline growth, and revenue generated from qualified leads
- Provided regular reports and insights to sales management team regarding effectiveness of lead generation and qualification efforts
- Identified trends, patterns, and areas for improvement based on data analysis and recommend actionable strategies to optimize sales performance
- Collaborated with marketing and operations teams to ensure accurate tracking and reporting of leads throughout sales funnel
- Delivered positive and personalized experience to prospects, ensuring their needs are understood and addressed promptly
- Served as primary point of contact for prospects, addressing their inquiries, provided product information, and coordinated additional support if needed
- Maintained high level of professionalism, empathy, and integrity in all interactions to build trust and credibility with prospects
- Gathered feedback from prospects and communicated valuable insights to appropriate internal teams that helped to drive product and process improvements.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilized software to manage sensitive client information and update existing and new client profiles.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Marketing Strategist
Petmam Ventures Nigeria Limited
Port-Harcourt, Nigeria
08.2011 - 02.2017
- Collaborated with marketing team to develop comprehensive marketing strategies aligned with business goals and target audience
- Conducted market research to identify market trends, customer needs, and competitive landscape, and integrate findings into marketing strategies
- Defined clear marketing objectives and key performance indicators (KPIs) to measure success of marketing initiatives
- Assisted in creation of marketing budgets and ensure cost-effective allocation of resources
- Developed and implemented multi-channel marketing campaigns that drove brand awareness, lead generation, and customer acquisition
- Created compelling marketing messages and content across various channels, included digital platforms, print materials, social media, and email marketing
- Collaborated with designers, copywriters, and external agencies to create high-quality marketing collateral such as brochures, presentations, websites, and advertisements
- Monitored and analyzed campaign performance using relevant metrics and adjust strategies as needed to optimize results
- Stayed up-to-date with emerging marketing trends and technologies to identify new opportunities for growth and innovation
- Managed company's online presence, including website content, social media channels, and online advertising campaigns
- Worked to increase company's products sales by 15% over four months period.
- Optimized website content and landing pages for search engine optimization (SEO) to increase organic traffic and improved search engine rankings
- Monitored and analyzed website and social media analytics to track user engagement, identified areas for improvement, and report on key performance indicators (KPIs)
- Utilized email marketing tools to create and execute effective email campaigns targeting specific customer segments
- Developed and maintained consistent brand identity across all marketing channels, ensured adherence to brand guidelines
- Monitored and managed online and offline brand reputation by responding to customer reviews, comments, and inquiries
- Identified and pursued strategic partnerships, sponsorships, and collaborations that enhanced brand visibility and reach
- Provided guidance and support to internal stakeholders that ensured consistent brand messaging and visual representation
- Prepared regular reports on marketing activities, campaign performance, and KPIs for management review
- Analyzed marketing data and provided actionable insights and recommendations to optimize marketing strategies and tactics
- Monitored industry trends and competitor activities that identified opportunities and stayed ahead in market.
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
PG DIPLOMA - SAFETY & RISK MANAGEMENT
HERIOT-WATT UNIVERSITY
Riccarton, Edinburgh-United Kingdom 09.2014 - 06.2022
BSc. (Hons) Degree - BIOCHEMISTRY) DEGREE
UNIVERSITY OF NIGERIA
Nsukka-Enugu State 06.1988 - 05.1992
Higher School Certificate -
ANAMBRA STATE POLYTECHIC
Oko Town-Aguata L.G.A 06.1986 - 09.1988
GCE/Ordinary Level - Science Education
COMPREHENSIVE SEC. SCH. NAWFIA WASC
Nawfia-Dunukofia L.G.A 06.1980 - 07.1985
First School Leaving Certificate - Art & Sciences
Community PRI. SCH
Nawgu-Dunukofia L.G.A 06.1974 - 07.1980
Skills
Special SkillsImpressive interactive and team working skillsExcellent Interpersonal skills
Installed sales paperwork
Talented salesperson
Executive sales strategies
B2C sales
Experience in sales
Sales tracking
Sales abilities
Sales planning
Sales initiatives
Reading and research
I have authored about four books which is published and been sold on Amazon.com with pen names.
Timeline
Company Sales Supervisor
DATES / DESIGNATIONS, Fidmann Pharmaceutical Company
10.2018 - 03.2019
Sales Development Representative
ENS Biomedical Limited
03.2017 - 10.2018
PG DIPLOMA - SAFETY & RISK MANAGEMENT
HERIOT-WATT UNIVERSITY
09.2014 - 06.2022
Marketing Strategist
Petmam Ventures Nigeria Limited
08.2011 - 02.2017
BSc. (Hons) Degree - BIOCHEMISTRY) DEGREE
UNIVERSITY OF NIGERIA
06.1988 - 05.1992
Higher School Certificate -
ANAMBRA STATE POLYTECHIC
06.1986 - 09.1988
GCE/Ordinary Level - Science Education
COMPREHENSIVE SEC. SCH. NAWFIA WASC
06.1980 - 07.1985
First School Leaving Certificate - Art & Sciences
Community PRI. SCH
06.1974 - 07.1980