Huseyin Isler

- Getting a role at transferring Yanmar Europe After Sales Division tasks to Yanmar Turkey Makina After Sales Division.

- Diagnosis, investigation and reporting to repetitive and unusual failures of Yanmar Tractors.

- Conduct trainings about Stage V engines.

- To analyze the technical problems and provide product improvement report every each quarter and share to producer in order to solve the product failure problems.

- Assisting with the development of authorized service point standards and their implementations.

- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems of Develon Construction Equipments.

- Diagnosis, investigation and reporting repetitive falures and unusual failures of Develon Construction Equipments.

- Provided remote support for clients experiencing technical difficulties, resolving problems.

- Assisting with the development of the authorized service point standards their implementations.

- Conduct trainings regarding Stage V diesel engines.

- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.

- Evaluating product warranty claims from both a technical view and a commercial view which sent by authorized service points.

- To analyze the technical problems and provide product improvement report every each quarter and share to producer in order to solve the product failure problems.

- Investigate, diagnose, liaise, negotiate and report on product repetitive failures or where unusual failures occured requiring investigation.

- To carry out warranty audits to authorized service points.

- Progress payment calculation of warranty labour invoices.

Preparing data lists of failures.

- Providing remote technical support to authorized service points.

- CRM implementation

- Improving the relations with end user and authorized service points.

- Preparing spare part offers.

- Preparing spare part sales reports.

- Following up to spare part production and procurement from the insource and outsource.

- Troubleshooting of metal scrap shears, metal scrap balers, cranes.

- Providing remote techincal support to maintenance team.

- Leading to preventive and predictive maintenance.

- Conduct trainings to maintenance teams.