Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Huseyin Aladag

Huseyin Aladag

Izmit

Summary

In the light of my experience, I can define myself as a person who has a good command of technology and is open to communication. I think these skills help me to make data-driven decisions, adapt to technological tools and software, and communicate effectively with different teams and contacts.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Customer Support Specialist

Darkex
08.2024 - Current
  • Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.

Consession Abuse Prevention

Amazon
02.2024 - 08.2024

Protecting Amazon's rights against users' attempts to gain unfair privileges.

User Support Team Leader & Marketing Officer

Traderlands
12.2021 - 11.2023
  • Company Overview: After the success of Paratica, the company expanded to the global market and changed its name to Traderlands
  • Realizing the demands of users in the global market
  • Marketing and marketing activities
  • Realization of foreign-based partnerships
  • After the success of Paratica, the company expanded to the global market and changed its name to Traderlands

Customer Support

PARATİCA BİLİŞİM DANIŞMANLIK VE FİNANSAL HİZMETLER ANONİM ŞİRKETİ
06.2020 - 10.2021
  • Company Overview: a software company that allows you to generate algorithmic trading strategies and design automated robots
  • Responsible for weekly and monthly user reports
  • Resolving user problems
  • Designing requested strategies
  • A software company that allows you to generate algorithmic trading strategies and design automated robots

Marketing Turkey Officer

MoonXBT
05.2019 - 06.2020
  • Company Overview: China-based MoonXBT, which entered the Turkish market with the goal of establishing a decentralized cryptocurrency exchange
  • Responsible for market research
  • Signing agreements with influencers
  • Weekly and monthly financial reports
  • Managing the Turkish community
  • China-based MoonXBT, which entered the Turkish market with the goal of establishing a decentralized cryptocurrency exchange

Education

Bachelor's Degree - International Relations

Eskisehir Osmangazi University
Eskişehir, 26
09.2017 - 06.2021

High School -

Izmit Atılım Anatolian High School
İzmit, 41

Primary Education -

Izmit Dr. Ferdi Koçal Primary School
İzmit, 41

Skills

Microsoft Office

Word

Personal Information

  • Place of Birth: Izmit
  • Date of Birth: 03/03/98
  • Gender: Male
  • Driving License: B
  • Marital Status: Single

Timeline

Customer Support Specialist

Darkex
08.2024 - Current

Consession Abuse Prevention

Amazon
02.2024 - 08.2024

User Support Team Leader & Marketing Officer

Traderlands
12.2021 - 11.2023

Customer Support

PARATİCA BİLİŞİM DANIŞMANLIK VE FİNANSAL HİZMETLER ANONİM ŞİRKETİ
06.2020 - 10.2021

Marketing Turkey Officer

MoonXBT
05.2019 - 06.2020

Bachelor's Degree - International Relations

Eskisehir Osmangazi University
09.2017 - 06.2021

High School -

Izmit Atılım Anatolian High School

Primary Education -

Izmit Dr. Ferdi Koçal Primary School
Huseyin Aladag