Algorithms
Hülya SİVRİ
SALES EXECUTIVE
ISTANBUL
Summary
To obtain a challenging position in the field of international trade and business where I can utilize my skills and knowledge to contribute to the growth and success of the company . Experience in various roles related to sales, logistics, and international trade as an Export Area Sales Executive i managed all export operations and coordinated with various departments to ensure successful sales and delivery of products. I managed customer portfolios, researched markets, and prepared export documentation, among other responsibilities. In addition, i have internship experience in the maritime industry, and have skills in logistics area.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Export Area Sales Execut!ve
AYTEMİZ (MAKELSAN) UPS
ISTANBUL
02.2020 - Current
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed current customer portfolio and determined market entering strategies
- Researched markets to identify potential opportunities for growth
- Managed all commercial trade activities and communication with potential customers and partners
- Followed competitor activities and market trends
- Prepared and followed all documents (BL, AWB, LC, COO, CQ) of export operations
- Managed all processes from getting the order (proceed it to the system, arranging shipment) till delivery to the customer
- Managed Letter of credit documentation process (preparing and tracking document process)
- Prepared activity and sales reports
- Supported all existing customers (which are our agreed partners, reseller or distributor) in every way after sales support coordination, pricing, documentation, technical support
- Followed customer current account balances, payments, LC operations
- Coordinated all operations between customer, forwarder, production, logistic, and finance
- Hosted new customers in factory, made presentations about the company
- Entered all data to ERP system and followed all activities on the system.
Sales and Log!st!c Operat!ons
KMS KENT MOBİLYALARI
İSTANBUL
04.2018 - 12.2018
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Added new product information (product definition, usage areas, price, etc.) to the WordPress system
- Updated product prices weekly
- Followed customer orders via system and email
- Was in contact with customers
- Informed related departments about orders
- Arranged shipping of products
- Contacted customers for feedback
- Conducted sales and marketing activities of the website
- Managed content of the website (publishing daily new articles about products)
- Managed social media accounts of the website (sharing articles, events, occasions, photos, and pictures)
- Conducted market research about products and competitors (checking rival firms’ websites)
- Prepared weekly reports of sales activities, price offers, and customers feedbacks
- Achieved export operation activities, supported sales team
- Managed all export operation processes
- Prepared all related export documents
- Followed custom processes (ensuring communication between custom and transportation companies)
- Followed inquiry of export customers coming from the ecommerce website
- Prepared proforma invoice for potential customers.
Intern
DFDS
ISTANBUL
06.2017 - 07.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
Long Term Intern
ISTANBUL SHIPPINH
ISTANBUL
03.2016 - 02.2017
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
Bachelor of Science - International Business Management And Trade
PIRI REIS UNIVERSITY
TUZLA 09.2014 - 06.2018
M.D. - MONEY&CAPITAL MARKETS
ISTANBUL UNIVERSUTY
ISTANBUL 01.2019 - 05.2023
Bachelor of Science - Computer Engineering
DÜZCE ÜNİVERSİTESİ
DÜZCE 09.2020 - Current
Skills
Project area set up
Sales proposal creation
Consistently meets sales goals
Sales negotiation
Expertise in sales
Sales quota familiarity
Sales and marketing strategies
Export Operations
Logistic Operations
ERP
FINANCE
LETTER OF CREDIT
DOCUMENTATION
MARKETING
Accomplishments
- Resolved product issue through consumer testing.
- Achieved A container based converter sales project in Vietna by preparing all necessary documents to get project, following all production process, managing and controlling customer and production process with accuracy and efficiency.
- Collaborated with team of 20 in the development of Vietnam Container project.
Software
EXCEL
WORD
POWERPOINT
ERP
MICROSOFT PROJECT
HTML
CSS
JAVA
C
PHOTOSHOP
SPSS
OUTLOOK
ZIMBRA
PHYTON
Certification
DICTION,KARİYERİM AKADEMİ
Reading book,swimming,travelling,cooking,software learning.
ı enjoy exploring new places and cultures. I like to read real adaptive stories.I like to try different recipes cook traditional and famous dishes. I my free ties i like to develop my software skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Computer Engineering
DÜZCE ÜNİVERSİTESİ
09.2020 - Current
Export Area Sales Execut!ve
AYTEMİZ (MAKELSAN) UPS
02.2020 - Current
FRENCH,ISMEK
12-2019
EXCEL,ISTANBUL ISLETME ENSTITUSU
09-2019
M.D. - MONEY&CAPITAL MARKETS
ISTANBUL UNIVERSUTY
01.2019 - 05.2023
FOREIGN TRADE,ISTANBUL ISLETME ENSTITUSU
10-2018
Sales and Log!st!c Operat!ons
KMS KENT MOBİLYALARI
04.2018 - 12.2018
Intern
DFDS
06.2017 - 07.2017
Long Term Intern
ISTANBUL SHIPPINH
03.2016 - 02.2017
DICTION,KARİYERİM AKADEMİ
12-2014
PROFESSIONAL COMMUNICATION,KARIYERIM AKADEMI
12-2014
Bachelor of Science - International Business Management And Trade
PIRI REIS UNIVERSITY
09.2014 - 06.2018