Algorithms
Hülya SİVRİ
SALES EXECUTIVE
ISTANBUL
Summary
To obtain a challenging position in the field of international trade and business where I can utilize my skills and knowledge to contribute to the growth and success of the company . Experience in various roles related to sales, logistics, and international trade as an Export Area Sales Executive i managed all export operations and coordinated with various departments to ensure successful sales and delivery of products. I managed customer portfolios, researched markets, and prepared export documentation, among other responsibilities. In addition, i have internship experience in the maritime industry, and have skills in logistics area.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Export Area Sales Execut!ve
AYTEMİZ (MAKELSAN) UPS
ISTANBUL
02.2020 - Current
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed current customer portfolio and determined market entering strategies
- Researched markets to identify potential opportunities for growth
- Managed all commercial trade activities and communication with potential customers and partners
- Followed competitor activities and market trends
- Prepared and followed all documents (BL, AWB, LC, COO, CQ) of export operations
- Managed all processes from getting the order (proceed it to the system, arranging shipment) till delivery to the customer
- Managed Letter of credit documentation process (preparing and tracking document process)
- Prepared activity and sales reports
- Supported all existing customers (which are our agreed partners, reseller or distributor) in every way after sales support coordination, pricing, documentation, technical support
- Followed customer current account balances, payments, LC operations
- Coordinated all operations between customer, forwarder, production, logistic, and finance
- Hosted new customers in factory, made presentations about the company
- Entered all data to ERP system and followed all activities on the system.
Sales and Log!st!c Operat!ons
KMS KENT MOBİLYALARI
İSTANBUL
04.2018 - 12.2018
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Added new product information (product definition, usage areas, price, etc.) to the WordPress system
- Updated product prices weekly
- Followed customer orders via system and email
- Was in contact with customers
- Informed related departments about orders
- Arranged shipping of products
- Contacted customers for feedback
- Conducted sales and marketing activities of the website
- Managed content of the website (publishing daily new articles about products)
- Managed social media accounts of the website (sharing articles, events, occasions, photos, and pictures)
- Conducted market research about products and competitors (checking rival firms’ websites)
- Prepared weekly reports of sales activities, price offers, and customers feedbacks
- Achieved export operation activities, supported sales team
- Managed all export operation processes
- Prepared all related export documents
- Followed custom processes (ensuring communication between custom and transportation companies)
- Followed inquiry of export customers coming from the ecommerce website
- Prepared proforma invoice for potential customers.
Intern
DFDS
ISTANBUL
06.2017 - 07.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
Long Term Intern
ISTANBUL SHIPPINH
ISTANBUL
03.2016 - 02.2017
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
Bachelor of Science - International Business Management And Trade
PIRI REIS UNIVERSITY
TUZLA 09.2014 - 06.2018
M.D. - MONEY&CAPITAL MARKETS
ISTANBUL UNIVERSUTY
ISTANBUL 01.2019 - 05.2023
Bachelor of Science - Computer Engineering
DÜZCE ÜNİVERSİTESİ
DÜZCE 09.2020 - Current
Skills
Project area set up
Accomplishments
- Resolved product issue through consumer testing.
- Achieved A container based converter sales project in Vietna by preparing all necessary documents to get project, following all production process, managing and controlling customer and production process with accuracy and efficiency.
- Collaborated with team of 20 in the development of Vietnam Container project.
Software
EXCEL
WORD
POWERPOINT
ERP
MICROSOFT PROJECT
HTML
CSS
JAVA
C
PHOTOSHOP
SPSS
OUTLOOK
ZIMBRA
PHYTON
Certification
DICTION,KARİYERİM AKADEMİ
Reading book,swimming,travelling,cooking,software learning.
ı enjoy exploring new places and cultures. I like to read real adaptive stories.I like to try different recipes cook traditional and famous dishes. I my free ties i like to develop my software skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Computer Engineering
DÜZCE ÜNİVERSİTESİ
09.2020 - Current
Export Area Sales Execut!ve
AYTEMİZ (MAKELSAN) UPS
02.2020 - Current
FRENCH,ISMEK
12-2019
EXCEL,ISTANBUL ISLETME ENSTITUSU
09-2019
M.D. - MONEY&CAPITAL MARKETS
ISTANBUL UNIVERSUTY
01.2019 - 05.2023
FOREIGN TRADE,ISTANBUL ISLETME ENSTITUSU
10-2018
Sales and Log!st!c Operat!ons
KMS KENT MOBİLYALARI
04.2018 - 12.2018
Intern
DFDS
06.2017 - 07.2017
Long Term Intern
ISTANBUL SHIPPINH
03.2016 - 02.2017
DICTION,KARİYERİM AKADEMİ
12-2014
PROFESSIONAL COMMUNICATION,KARIYERIM AKADEMI
12-2014
Bachelor of Science - International Business Management And Trade
PIRI REIS UNIVERSITY
09.2014 - 06.2018