Hüseyin Damyan
Technical Service Supervisor
Izmir
Summary
Dynamic Technical Services Supervisor at Sun Chemical with a proven track record in enhancing customer satisfaction through effective problem-solving and technical support. Skilled in team collaboration and training development, I successfully streamlined operations, resulting in improved service delivery and increased client engagement. Adaptable and organized, I thrive in fast-paced environments.
Overview
28
28
years of professional experience
2
2
Languages
Work History
Technical Services Supervisor
Sun Chemical
11.1997 - Current
- Supervised daily operations of technical services team, ensuring timely support and resolution of customer inquiries regarding product applications.
- Developed and implemented training programs for new staff, enhancing team competency in technical service processes and product knowledge.
- Conducted regular audits of service delivery processes to identify areas for improvement, resulting in streamlined operations and enhanced customer satisfaction.
- Collaborated with cross-functional teams to troubleshoot complex issues related to chemical products, leveraging expertise to provide effective solutions.
- Increased customer satisfaction rates by providing timely and effective solutions to technical problems.
Education
High School Diploma -
Menem Technic And Industry
Izmir, Turkey 04.2001 -
Skills
Customer support
Teamwork and collaboration
Problem-solving
Time management
Multitasking Abilities
Excellent communication
Decision-making
Adaptability and flexibility
Organizational skills
Technical support
Timeline
High School Diploma -
Menem Technic And Industry
04.2001 -
Technical Services Supervisor
Sun Chemical
11.1997 - Current