HOSAM SAWAS
Istanbul,34
Summary
Dynamic sales leader with proven success at Estevien Clinic, excelling in team leadership and sales negotiation. Recognized for closing complex deals and enhancing revenue through effective training and onboarding. Bilingual in Arabic and English, adept at fostering international patient relationships and delivering exceptional service.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Sales Team Leader
Estevien Clinic
İstanbul
10.2024 - Current
- Coordinated daily sales-team operations to strengthen collaboration and streamline communication.
- Closed complex deals and re-engaged canceled patients to secure additional revenue and maintain targets.
- Led onboarding and delivered training sessions for new team members on advanced sales techniques.
Medical Sales Consultant
Estevien Clinic
Istanbul
03.2022 - 10.2024
- Managed the full sales cycle for international patients seeking cosmetic surgery, hair transplant, and dental treatments.
- Delivered personalized consultations in Arabic and English, preparing detailed treatment and travel packages (procedures, hotel, transfers).
- Negotiated pricing, addressed patient concerns, and ensured smooth handover to medical and aftercare teams.
- Recognized as Top Sales Consultant twice for exceptional performance and revenue contribution.
Customer Service Representative
FoodVibes
Istanbul
09.2021 - 02.2022
- Assisted customers with inquiries and resolved issues promptly.
- Processed orders and managed returns efficiently for customer satisfaction.
- Maintained accurate records of customer interactions using CRM software.
Education
Master of Science - Environmental Engineering
Aleppo University
Syria, Aleppo 09.2018 - 06.2021
Bachelor of Science - Civil Engineering
Aleppo University
Syria, Aleppo 09.2012 - 09.2018
Skills
- Team leadership & coaching
- Sales negotiation & deal closing
- International patient communication (Arabic & English)
- Deal closing & revenue growth
- Training & onboarding new team members
Languages
Arabic
First Language
English
Advanced (C1)
C1
Turkish
Beginner (A1)
A1
Certification
- Sales Training: Sales Team Management – HubSpot Academy (Feb 2024)
- Sales Training: Techniques for a Human-Centric Sales Process – HubSpot Academy (Feb 2024)
- Sales Training: Building Your Sales Career – HubSpot Academy (Apr 2022)
- The Embarking on Business Life Bootcamp – Communication Skills and Presentation Skills – Embark Project (May 2021)
- Business Email – HP LIFE (Apr 2021)
Accomplishments
- Generated 400+ confirmed patient sales and over $1.2 million in revenue over 3 years and 7 months at Estevien Clinic.
- Recognized as Top Sales Consultant twice and promoted to Sales Team Leader for exceptional performance.
References
References available upon request.
Timeline
Sales Team Leader
Estevien Clinic
10.2024 - Current
Medical Sales Consultant
Estevien Clinic
03.2022 - 10.2024
Customer Service Representative
FoodVibes
09.2021 - 02.2022
Master of Science - Environmental Engineering
Aleppo University
09.2018 - 06.2021
Bachelor of Science - Civil Engineering
Aleppo University
09.2012 - 09.2018