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Hi, I’m
Himmet Çay
Cabin Crew Member
Antalya,07
Overview
19
years of professional experience
9
years of post-secondary education
6
Certifications
3
Languages
Work History
Sun ExpressAntalya
Cabin Attendant
06.2015 - Current
Job overview
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Resolved passenger conflicts and medical emergencies during flights.
Çelebi AviationAntalya
Ramp Agent
04.2010 - 06.2015
Job overview
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Transferred luggage from aircraft to collection areas safely using Type equipment.
- Coordinated ground crew activities to complete objectives on schedule.
- Stocked aircraft cabins with necessary equipment and supplies.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Guided aircraft into and out of parking positions using hand signals.
- Deiced aircraft before takeoff for safety during inclement weather.
- Checked cargo and baggage for security to meet TSA regulations.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Moved furniture and boxes using utility dolly and truck ramp.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Strapped items down over protective padding to secure throughout transportation.
- Operated equipment while observing standard safety procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Asteria Hotel BelekAntalya
Bell Person
06.2008 - 04.2010
Job overview
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Escorted guests to and from rooms and assisted with baggage.
- Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.
- Notified front desk manager of any guest issues in need of additional attention.
McDonald'sDenver , Colarodo
Cashier
06.2006 - 10.2006
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Mirada Del MarAntalya, Turkey
Restaurant Waiter
06.2004 - 10.2005
Job overview
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
S.D.Universty Hotel ManagementIsparta
2.78
10.2005 - 06.2009
University Overview
Süleyman Demirel Ilköğretim Okulu Eğirdir
5
09.1998 - 06.2000
University Overview
N.Y Anatolian Keeping Vocational High SchoolIsparta Eğirdir
4.69
09.2000 - 05.2004
University Overview
Skills
Cleanliness and sanitation
Certification
CRM
Interests
Planes
Historical places
Music
Timeline
[Area of certification], [Company Name] - [Timeframe]
10-2020
[Area of expertise] License - [Timeframe]
10-2019
Licensed [Job Title] - [Timeframe]
10-2018
Certified [Job Title], [Company Name] - [Timeframe]
09-2017
[Area of certification] Training - [Timeframe]
10-2016
CRM
10-2015
Cabin Attendant
Sun Express
06.2015 - Current
Ramp Agent
Çelebi Aviation
04.2010 - 06.2015
Bell Person
Asteria Hotel Belek
06.2008 - 04.2010
Cashier
McDonald's
06.2006 - 10.2006
S.D.Universty Hotel Management
2.78
10.2005 - 06.2009
Restaurant Waiter
Mirada Del Mar
06.2004 - 10.2005
N.Y Anatolian Keeping Vocational High School
4.69
09.2000 - 05.2004
Süleyman Demirel Ilköğretim Okulu
5
09.1998 - 06.2000