Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hiba Ennaani

International Sales & Marketing
Çayirova

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

International Sales and Marketing Ass Specialist

Efectis Era Avrasya
11.2023 - 08.2024

Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Created engaging content for Linkedin, and Instagram.
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
  • Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
  • Assisted with budget tracking and expense reporting, ensuring marketing activities remained within financial constraints.
  • Managed website content updates, keeping information fresh and relevant for users.
  • Researched and evaluated potential new markets and products.
  • Supported international sales efforts by translating product descriptions and customer correspondence, facilitating cross-border transactions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.

Business English Instructor

Global İngilizce
09.2022 - 09.2023


-conducted group lectures and small group instruction to teach and reinforce concepts



Operations manager

VOGO tourism
09.2021 - 07.2022
  • -Providing relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc) to travelers
  • -Cooperating with clients to determine their needs and advising them
  • -Deal with occurring travel problems, complaints, or refunds
  • -Attend travel seminars to remain updated with tourism trends -Enter data into our software and maintain client files -Conduct training on service standards for employees
  • -ticketing, travel coordination, and customer support.

PROJECT MANAGER

LITTLE WALTO TECHNOLOGIES
05.2021
  • Prepare and/or modify technical reports and specifications
  • Hiring team members
  • Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures
  • Organizing, attending, and participating in meetings
  • Documenting and following up on important actions and decisions from meetings
  • Preparing necessary presentation materials for meetings
  • Ensuring project deadlines are met
  • Determining project changes
  • Assist other staff members and teach them how to become a productive team member.

English teacher

DILKO ISTANBUL
03.2019

Export Marketing Specialist

APOKS KIMYA A.S
05.2019 - 08.2019
  • Conducting market research in the Arab and Middle East area
  • Managing communication with customers for all export transactions and administering all domestic and international transportation.

Human resources assistant

GENERALE DE PROJETS
02.2017 - 04.2017

Purchasing and supply chain assistant

General De Marbre
4 2016 - 6 2016

Education

Master in Economics and Finance -

Gelisim University
09.2022 - 05.2023

Bachelor's Degree in applied management And financial engineering - undefined

The National School of Business and Management (ENCG)
09.2017 - 05.2018

Specialed technician in business management - undefined

Specialized Institute of Applied Technology (ISTA)
09.2015 - 05.2017

Skills

Work flow planning

Staff Management

Coaching and Mentoring

Procedure Development

Conflict Management

Client Relations

Languages

Arabic, French
Native language
Arabic
Proficient
C2
French
Proficient
C2
English
Proficient
C2
Turkish
Advanced
C1
Spanish
Beginner
A1

Timeline

International Sales and Marketing Ass Specialist

Efectis Era Avrasya
11.2023 - 08.2024

Business English Instructor

Global İngilizce
09.2022 - 09.2023

Master in Economics and Finance -

Gelisim University
09.2022 - 05.2023

Operations manager

VOGO tourism
09.2021 - 07.2022

PROJECT MANAGER

LITTLE WALTO TECHNOLOGIES
05.2021

Export Marketing Specialist

APOKS KIMYA A.S
05.2019 - 08.2019

English teacher

DILKO ISTANBUL
03.2019

Bachelor's Degree in applied management And financial engineering - undefined

The National School of Business and Management (ENCG)
09.2017 - 05.2018

Human resources assistant

GENERALE DE PROJETS
02.2017 - 04.2017

Specialed technician in business management - undefined

Specialized Institute of Applied Technology (ISTA)
09.2015 - 05.2017

Purchasing and supply chain assistant

General De Marbre
4 2016 - 6 2016
Hiba EnnaaniInternational Sales & Marketing