MS Office
H Emre Ergun
Food Industry Professional
İstanbul
Summary
"Food Science graduate from the University of Wisconsin-Madison with extensive experience ranging from factory production and quality roles to over four years in technical sales, including more than two years as a successful Sales Manager. Proven track record of exceeding sales targets, building strong client relationships, and translating technical knowledge into impactful solutions. A dynamic professional with a unique blend of industry expertise, sales proficiency, and leadership skills."
Overview
14
14
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
Sales Manager
Barentz
6 2021 - Current
- Developed new business using existing products in portfolio, managed to increase total gross margin by 100% in three years.
- Managed key accounts directly and improved sub distribution network to increase sales.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- Negotiated contracts with customers and suppliers, ensuring best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within team.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Handled major claim from customer with successful future business retention.
Key Account Sales Responsible
Maysa Gida
10.2019 - 06.2021
- Maximized sales opportunities by conducting comprehensive market research and analysis.
- Increased sales total by 15 percent in the first year with up to 50% growth at certain customers.
- Delivered exceptional customer service, resulting in numerous referrals from satisfied clients.
- Boosted client satisfaction by providing tailored sales solutions and addressing their unique needs.
- Negotiated prices, terms of sales and service agreements.
- Attended quarterly sales meetings.
Production Executive
Birlik A.Ş
02.2016 - 10.2019
- Managed team of 80 and 10 line managers to run production up to quality and quantity standards of company.
- Implemented safety and quality protocols, reducing workplace accidents and quality problems, improving workplace safety with quality of final product.
- Managed daily production schedules to optimize output while maintaining quality standards.
- Improved production efficiency by streamlining processes with regards to product quality.
- Conducted regular performance reviews, identifying areas for process improvement and cost savings opportunities.
- Led staff training programs to develop skilled workforce capable of handling complex production tasks efficiently.
Production Manager
Nediroğlu Dairy Company
09.2012 - 12.2015
- Managed team of 30 workers in the facility.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Resolved issues quickly to maintain productivity goals.
- Enforced health and safety protocols to promote safe working environment.
Production Shift Manager
Teksüt
05.2012 - 09.2012
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Resolved personnel conflicts professionally while fostering a positive work atmosphere conducive to team success.
- Provided clear direction and leadership to shift personnel, fostering teamwork and high levels of engagement.
Assistant Cheesemaker
University of Wisconsin-Madison Dairy Plant
05.2010 - 08.2010
- Assisted cheesemaker for the production of gouda, cheddar, havarti, juusto and romano cheeses.
- Followed instructions and processes to maintain food production up to hygienic standards.
- Cleaned factory processing equipment and work areas to keep foods safe.
- Followed instructions and processes to maintain food quality standards.
Education
Master of Science - Engineering Management
İzmir Institute of Technology
İzmir 01.2017 - 04.2019
Bachelor of Science - Food Science-Business Option
University of Wiscosin-Madison, Food Science With Business Option
Madison-Wisconsin 01.2007 - 04.2011
Skills
National account management
Account Retention
Key Account Management
Client Relationship Management
KPI Tracking
Solution selling
Profitability Optimization
Account Management
Strategic account development
Sales Tracking
Revenue Forecasting
Lead Generation
Pipeline Management
Sales Planning
New Business Development
Sales operation
Proposal Development
Sales Presentations
Verbal and written communication
Software
CRM
Power BI
Languages
English
Proficient
C2
Turkish
Proficient
C2
Certification
Organic Agriculture
References
References available upon request
Interests
Timeline
Key Account Sales Responsible
Maysa Gida
10.2019 - 06.2021
Organic Agriculture
08-2018
Problem Solving Techniques, Root Cause Analysis
05-2018
Master of Science - Engineering Management
İzmir Institute of Technology
01.2017 - 04.2019
Hazard Analysis and Critical Control Point
05-2016
Vulnerability Analysis and Critical Control Point
05-2016
Production Executive
Birlik A.Ş
02.2016 - 10.2019
Production Manager
Nediroğlu Dairy Company
09.2012 - 12.2015
Production Shift Manager
Teksüt
05.2012 - 09.2012
Chemical Safety Training
06-2011
Assistant Cheesemaker
University of Wisconsin-Madison Dairy Plant
05.2010 - 08.2010
Bachelor of Science - Food Science-Business Option
University of Wiscosin-Madison, Food Science With Business Option
01.2007 - 04.2011
Sales Manager
Barentz
6 2021 - Current
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