Hazal Kavak
Sales Specialist
Istanbul,34
Summary
As an energetic Sales Representative, I am known for my success in identifying potential clients and converting them into customers. I excel in understanding customer needs, establishing effective communication, and achieving high sales closing rates. I am recognized for my creativity and ability to utilize resources effectively in exceeding sales, revenue, and profit goals.
I am a hardworking employee, eager to learn in new fields. I constantly seek opportunities to acquire new skills and contribute to team success. I add value with my strong administrative, relationship-building, and problem-solving abilities.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Sales Specialist
Platinum Marine Services
10.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers with prompt and polite support in-person and via telephone.
Restaurant Supervisor
Adabuku Restaurant & Bar
06.2022 - 09.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Language Tutor
American Culture Language School
11.2020 - 02.2021
- Served as a mentor and role model by exemplifying the importance of effective communication skills in both personal and professional contexts.
- Demonstrated patience and flexibility when working with students facing challenges in grasping complex language concepts, providing tailored support to ensure success.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved language proficiency.
Education
Bachelor - CHINESE LANGUAGE AND LITERATURE
ANKARA UNIVERSITY
Ankara, Turkey 04.2001 -
Associate in Physical Therapy - Geriatric Care
ANADOLU UNIVERSITY
Eskişehir, Turkey 04.2001 -
High School Diploma -
NAMIK KEMAL HIGH SCHOOL
Izmir, Turkey 04.2001 -
Skills
Client relations
Reading, Sports, Travelling, Studying and Learning New Languages
I have a strong passion for personal growth and enjoy engaging in a variety of activities.Reading allows me to gain new perspectives and stay updated on trends, which enhances my creativity and knowledge in various fields.I love exploring new places, cultures, and meeting people from diverse backgrounds. Traveling broadens my understanding of the world, helps me embrace different perspectives, and provides me with unique experiences that I can carry forward in both my personal and professional life.I am particularly passionate about learning new languages as they open up new avenues for communication and connection.
Timeline
Sales Specialist
Platinum Marine Services
10.2022 - Current
Restaurant Supervisor
Adabuku Restaurant & Bar
06.2022 - 09.2022
Language Tutor
American Culture Language School
11.2020 - 02.2021
Bachelor - CHINESE LANGUAGE AND LITERATURE
ANKARA UNIVERSITY
04.2001 -
Associate in Physical Therapy - Geriatric Care
ANADOLU UNIVERSITY
04.2001 -
High School Diploma -
NAMIK KEMAL HIGH SCHOOL
04.2001 -