Hatice Zühal Öztan

• Managed process quality assurance and quality management systems
• Led implementation of ISO 9001, ISO 22000, ISO 50001, ISO 14001, BRC, Halal systems
• Actively participated in Kosher certification processes
• Responsible for pest control, calibration, and customer relations (complaints, surveys, visits)
• Conducted supplier audits, internal audits, and supported external audits
• Managed documentation in compliance with national and international regulations
• Led HACCP system establishment and validation for new products and equipment
• Served as Food Safety Team Leader
• Took active role in export approval processes (EU, Russia, Malaysia, China)
• Participated in global company audits (Nestlé, Barry Callebaut, etc.)
• Contributed to ISO 17025 laboratory accreditation processes
• Managed contract manufacturing quality assurance processes
• Ensured food safety across all production stages from raw material to final product
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Managed quality management systems and process quality assurance
• Implemented ISO 9001, ISO 22000, BRC, and Halal systems
• Took part in Kosher certification processes
• Responsible for pest control, calibration, and customer relationship management
• Conducted supplier audits and internal audit planning
• Maintained and updated documentation per regulatory requirements
• Led HACCP system implementation and validation
• Served as Food Safety Team Leader (since 2018)
• Actively involved in export approval processes (EU, Russia, Malaysia, China)
• Participated in audits of global companies
• Took part in ISO 17025 accreditation processes
• Member of the award-winning EFQM project team (Aegean Region, 2022 – 1st place
• Worked effectively in fast-paced environments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Worked in ayran, butter production, quality control, raw milk intake, and aseptic filling

Participated in cider-type wine filling and olive production processes