Summary
Overview
Work History
Education
Skills
Certification
Training
Work Availability
Quote
Timeline
SoftwareDeveloper
Hatice Kuru

Hatice Kuru

Head Of Digital Product Management

Summary

Started to work as the Head of Digital Product after the agile methodology was adopted by our firm before that I had been managing a team of analysts and developers. Being a subject matter expert in some SAP functional modules and integrations of SAP & Non-SAP applications, I have over 14 years of product management experience in the development of different IT Products mainly on SAP, along with project management experience gained conducting various projects with many stakeholders in different areas.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
4
4
Languages

Work History

Head of Digital Product Management

Enerjisa Üretim
Istanbul
10.2017 - Current

Enerjisa Üretim is the leader in electric generation and trading company of Turkey

I have been responsible for managing product teams. There are 4 squads (product teams), each of which develops minimum of 3 different products. We have products in design/development or mature states. Also, we are trying to retire 2 of our products. I provide mentoring to product owners on ensuring customer support and satisfaction and dealing with roadmaps and backlogs in accordance with the product's vision.

My main focus is on developing product teams in terms of product management steps which are MVP development, product vision clarification, product roadmap definition, backlog management and all product identification and marketing plans.

Also, I took a Scrum Master role in all of our squads and experienced facilitator leadership. I am a certified Scrum Master and Product Owner and coach all squads in terms of Scrum and Scrumban framework development

Information System Process Leader

Enerjisa Enerji
Istanbul
06.2013 - 10.2017

Enerjisa Enerjisa is the leader of electric retail and distribution sector of Turkey.

I worked on mainly CRM, IS-U and Non SAP – SAP integrated applications in Enerjisa Energy.


  • I was responsible for all aspects of the processes with purchasing, budgeting, design, support and management in CRM group.
  • I built / improved an information system model for these processes
  • I led some of the team members in technical manner
  • I worked closely with the business and other information system or technology teams to develop business requirements and to propose application solutions to meet organizational needs and priorities
  • I developed, managed and supported project plans as required, worked as a project manager in necessary processes
  • I developed and managed strong relationships with stakeholders, consultants, users
  • I managed and delivered project plans from Non-SAP based applications to SAP based applications, in addition of providing guidance to the local teams in order to deliver on project timelines

Senior Information System Specialist

Calık Holding - Turkuvaz Media Group
Istanbul
06.2010 - 06.2013

Turkuvaz Media Group was the media company of Çalık Holding

I provided SAP MM / SD / PM / PP / IS MEDIA modules support and problem resolution for business applications, my main responsibilities were:


  • Integration with another module of SAP or non SAP systems
  • Analyze and Improve business processes
  • Manage and maintain application documentation
  • Supervise a team of internal and external consultants to manage support and development services for applications
  • Archiving Project of all SAP Data
  • SAP Implementation of new firms

SAP Modules Specialist

Mitas Holding
ankara
09.2007 - 05.2010

Mitas is a manufacturing firm which support energy sector with its products.

I provided support of SAP MM / SD / PP modules for all the group firms of Mitas


  • Analyze the business needs, and deliver all necessary processes (customization, development preparation, key user education, live support)
  • Make the necessary documentation

Education

Bachelor of Science - Industrial Engineering

Middle East Technical University
Ankara
09.2003 - 06.2007

Master of Science - Industrial Engineering

Middle East Technical University
Ankara
09.2008 - 06.2010

Skills

    Team Management

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Certification

ACTHP - Associated Coaching issued by ICF via Bahcebiz

Training

Technical Training

o Agile Business Analysis by BA-WORKS

o Product Owner by Scrum.INC

o PowerBI

o Azure Fundamentals

o SDLC

o ITIL 4

o Agile Project Management by ACM

o MS Project Online

o Email / SMS Process Management

o SAS Enterprise Guide

o SAP ABAP Training

o SAP Archiving

o SAP IS MEDIA

o SAP General Configuration

o SAP BW Training

Soft Skill Training

o Sign Language

o Bahcebiz Coaching Training

o Leadership styles

o Leadership and Performance Coaching

o Jump (Team and Customer Management)

o Resilience

o Transactional Analysis

o Strategy and Big Picture

o The 7 Habits of Highly Effective People

o Management Expertise

o Strategies of Dealing with Conflicts

m Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

ACTHP - Associated Coaching issued by ICF via Bahcebiz

05-2022

Registered Product Owner issued by Scrum Inc

06-2021

PSPO 1 - Professional Product Owner issued by Scrum.org

12-2020

PSM 1 - Professional Scrum Master issued by Scrum.org

12-2019

Head of Digital Product Management

Enerjisa Üretim
10.2017 - Current

Information System Process Leader

Enerjisa Enerji
06.2013 - 10.2017

Senior Information System Specialist

Calık Holding - Turkuvaz Media Group
06.2010 - 06.2013

Master of Science - Industrial Engineering

Middle East Technical University
09.2008 - 06.2010

SAP Modules Specialist

Mitas Holding
09.2007 - 05.2010

Bachelor of Science - Industrial Engineering

Middle East Technical University
09.2003 - 06.2007
Hatice KuruHead Of Digital Product Management