Ms office
Hatice Demirbas
Management
Las Vegas
Summary
Multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Restaurant Server
Benihana
08.2022 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Manager
I Can Barbecue Korean Grill
12.2020 - 07.2022
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Production Manager
Grup Canta & Accessory
11.2011 - 03.2019
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Sourced materials to keep up with production goals and meet customer demands.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Evaluated and improved financial records to make important business decisions.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Collected and reported monthly expense variances and explanations.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Used advanced software to prepare documents, reports, and presentations.
Fashion Designer
Aksa Textile
05.2005 - 06.2011
- Sketched artistic and fresh designs for consideration.
- Collaborated with stylists and photographers to create creative fashion campaigns.
- Oversaw production fashion line from concept to completion.
- Negotiated with vendors to reach ideal product distribution channels and pricing.
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Followed market trends and research to establish innovative product offerings for consumers.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- purchasing parts and trims for final product
Education
High School Diploma -
Dede Korkut Anatolian High School
Turkey 04.2001 -
Skills
Customer Satisfaction
High Energy and Stamina
Fashion Show Production
Excellent Communication
Digital fashion design
Goal Setting
Technical Staff Collaboration
Manufacturing operations
Inventory Oversight
Health and safety compliance
Logistics Management
Software
Adobe illustrator
Interests
Travelling
Design
Shopping
Timeline
Restaurant Server
Benihana
08.2022 - Current
Restaurant Manager
I Can Barbecue Korean Grill
12.2020 - 07.2022
Production Manager
Grup Canta & Accessory
11.2011 - 03.2019
Fashion Designer
Aksa Textile
05.2005 - 06.2011
High School Diploma -
Dede Korkut Anatolian High School
04.2001 -