Ms office
Hatice Demirbas
Management
Las Vegas
Summary
Multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Restaurant Server
Benihana
08.2022 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Manager
I Can Barbecue Korean Grill
12.2020 - 07.2022
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Production Manager
Grup Canta & Accessory
11.2011 - 03.2019
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Sourced materials to keep up with production goals and meet customer demands.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Evaluated and improved financial records to make important business decisions.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Collected and reported monthly expense variances and explanations.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Used advanced software to prepare documents, reports, and presentations.
Fashion Designer
Aksa Textile
05.2005 - 06.2011
- Sketched artistic and fresh designs for consideration.
- Collaborated with stylists and photographers to create creative fashion campaigns.
- Oversaw production fashion line from concept to completion.
- Negotiated with vendors to reach ideal product distribution channels and pricing.
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Followed market trends and research to establish innovative product offerings for consumers.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- purchasing parts and trims for final product
Education
High School Diploma -
Dede Korkut Anatolian High School
Turkey 04.2001 -
Skills
Software
Adobe illustrator
Interests
Travelling
Design
Shopping
Timeline
Restaurant Server
Benihana
08.2022 - Current
Restaurant Manager
I Can Barbecue Korean Grill
12.2020 - 07.2022
Production Manager
Grup Canta & Accessory
11.2011 - 03.2019
Fashion Designer
Aksa Textile
05.2005 - 06.2011
High School Diploma -
Dede Korkut Anatolian High School
04.2001 -