Animal rescue
Hatice Degirmenci
Project Manager & Operations Coordinator
Izmir,Seferihisar
Summary
I'm a highly motivated and results-oriented professional with a Business and Management diploma from a prestigious UK university. My diverse skillset includes experience in event management, digital marketing (including SEO), customer support, and software development project management. I'm detail-oriented and a strong team player with excellent communication and interpersonal skills.
I possess a solid understanding of HR best practices and am highly proficient in utilizing various technologies to enhance efficiency and productivity. I'm a dedicated and hard-working individual who consistently strives to exceed expectations in all my endeavors. I thrive in both administrative and managerial roles, enjoying the challenges and rewards of both.
Beyond work, I'm passionate about animal welfare. I run a busy animal shelter, caring for over 80 rescued animals. I'm driven by a desire to make a positive impact, both in my career and through my community involvement. I'm eager to contribute to a dynamic organization and learn new things every day.
Overview
16
16
years of professional experience
2
2
Languages
11
11
years of post-secondary education
Work History
Project Manager
Optimum7.com
Miami, FL
10.2022 - Current
- I manage multiple ecommerce development projects simultaneously, ensuring alignment with client objectives, resource availability, and organizational priorities.
- I craft and execute detailed project plans with clear timelines, milestones, and budget constraints, consistently delivering high-quality results on schedule.
- I foster seamless communication and collaboration among cross-functional teams, enhancing efficiency and driving project success.
- I proactively monitor project progress, identify risks, and implement strategic adjustments to maintain momentum and meet goals.
- I deliver innovative ecommerce solutions, including custom functionalities and platform optimizations, ensuring client satisfaction and business growth.
Business Development Specialist
Optimum7
07.2019 - 10.2022
- Streamlined daily operations by efficiently managing schedules, organizing documentation, and facilitating communication across teams.
- Provided HR support, managed the company website, and maintained internal documentation to ensure seamless workflows.
- Handled correspondence with government offices, performed data entry, and managed internal software systems, contributing to operational efficiency.
- Managed payment schedules and financial processes, ensuring timely and accurate transactions.
- Played a pivotal role in maintaining organizational efficiency, building strong operational skills, and gaining a deep understanding of company processes.
- Leveraged this experience to transition successfully into managing e-commerce web development projects.
Manager of Operations
Local Lead Booster Co.
06.2021 - 01.2024
- Directed day-to-day business activities, ensuring seamless operations and timely, high-quality project delivery within defined scopes.
- Oversaw key departments, including SEO, content creation, and client services, while streamlining workflows to enhance efficiency and output quality.
- Monitored and analyzed key performance indicators to identify opportunities for improvement and drive operational success.
- Implemented proactive strategies and maintained meticulous attention to detail to ensure the alignment of business goals with client expectations.
- Brought a passion for digital marketing to the role, contributing to the company's growth and delivering measurable results for clients.
Digital Operations Specialist
Iris Signals
01.2016 - 07.2019
- Developed and executed comprehensive content marketing strategies across diverse niches.
- Managed and grew successful blogs, ensuring high-quality, engaging, and SEO-optimized content.
- Successfully managed and executed social media campaigns for multiple clients, aligning strategies with brand goals and target audiences.
- Facilitated mutually beneficial partnerships between businesses and bloggers, connecting advertisers with relevant content creators.
- Implemented and monitored SEO best practices, including keyword research, backlink building, and on-page optimization, to enhance online visibility and drive organic traffic.
- Leveraged strong analytical and communication skills to effectively manage projects, meet deadlines, and exceed client expectations.
Project Manager
Matthew Couperthwaite Dog Training
01.2018 - 07.2020
- Supported the growth of Matthew Couperthwaite's online dog training business in various roles.
- Led and motivated the team as Team Leader, ensuring efficient project execution and coordination.
- Managed and oversaw all aspects of project execution as Project Manager, ensuring timely delivery and meeting quality standards.
- Maintained consistent brand messaging across all communication channels as Corporate Communications Manager.
- Managed all aspects of the online training platform, including input/output management, video editing, uploading, and course creation using platforms like Kajabi and Vimeo.
Team Lead - Visuals and Lighting Team
Zorlu Holding, Zorlu Performing Art Center
Istanbul
03.2014 - 07.2016
- Helped direct the creative and technical execution of lighting and visual designs for live performances, productions, and events.
- Coordinated between international teams and my team to execute large scale stage implementation within a strict timeline
- Led a multidisciplinary team of lighting designers and technicians, ensuring seamless collaboration and delivery of high-quality experiences.
- Collaborated with directors, producers, and stage designers to align visual elements with creative objectives.
- Oversaw the programming, setup, and operation of lighting and audiovisual equipment, ensuring compliance with safety standards and technical requirements.
- Contributed to creating world-class performances that enhanced the audience experience through innovative visual design.
Founder - Speaking Parrot English Language School
Speaking Parrot
Istanbul
03.2010 - 02.2014
- Established and managed an innovative English language school focused on providing engaging, tailored learning experiences for students of all ages.
- Designed the curriculum and teaching methodologies, incorporating interactive and practical approaches to language acquisition.
- Recruited, trained, and led a team of qualified educators, ensuring high standards of instruction.
- Oversaw all aspects of operations, including marketing, admissions, and financial management, to drive the school’s growth and success.
- Created partnerships and programs to enhance students' learning opportunities and cultural exchange experiences.
Virtual Assistant/Customer Support Specialist
Misses Dressy
New York, Remote, NY
02.2009 - 02.2012
- Provided comprehensive virtual assistant and customer service support, acting as a key support to the team leader.
- Streamlined operations by managing order placements, preparing product catalogs, and translating website content.
- Provided exceptional customer service to clients in both English and Turkish.
- Supported international relations and supply chain operations, ensuring smooth and efficient order fulfillment.
- Contributed to the overall success of the team by proactively identifying and resolving operational challenges.
Education
Higher National Diploma (HND) - Business And Management
Solihull College
Birmingham, United Kingdom 09.2003 - 09.2007
No Degree -
Milli Piyango Anadolu Lisesi
Izmir, Turkey 09.1996 - 06.2003
Skills
Project management
Interests
Movies
History
Afro-American Music
Languages
English
Advanced (C1)
Turkish
Bilingual or Proficient (C2)
Software
Jira
Mondaycom
Google Suite
Timeline
Project Manager
Optimum7.com
10.2022 - Current
Manager of Operations
Local Lead Booster Co.
06.2021 - 01.2024
Business Development Specialist
Optimum7
07.2019 - 10.2022
Project Manager
Matthew Couperthwaite Dog Training
01.2018 - 07.2020
Digital Operations Specialist
Iris Signals
01.2016 - 07.2019
Team Lead - Visuals and Lighting Team
Zorlu Holding, Zorlu Performing Art Center
03.2014 - 07.2016
Founder - Speaking Parrot English Language School
Speaking Parrot
03.2010 - 02.2014
Virtual Assistant/Customer Support Specialist
Misses Dressy
02.2009 - 02.2012
Higher National Diploma (HND) - Business And Management
Solihull College
09.2003 - 09.2007
No Degree -
Milli Piyango Anadolu Lisesi
09.1996 - 06.2003