Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hassan Watot

Operation And Sales Manager
Baghdad

Summary

Seasoned Operations Manager and talented leader with [12] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Have Swedish and Iraqi passport witch makes it easy to travel to any country to develop business and attend meetings.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Operations Manager

Gulf Key
Baghdad
12.2019 - Current

Have effectively reached minimum operation costs, increased sales annually with a 15% growth/year.

  • Prepared annual budgets with controls to prevent overages.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Reviewed operations reports to understand numbers and trends.
  • Evaluated suppliers to maintain cost controls and improve operations.

Branch Manager

Gulf Key
Baghdad
06.2015 - 12.2019
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Boosted sales and customer loyalty through incentive programs.
  • Maintained friendly and professional customer interactions.
  • Identified partnership opportunities and established favorable business connections.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Consulted customers to boost product sales and services.

Sales Supervisor

QMTC
Babylon
01.2012 - 06.2015
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Directed smooth merchandising of products to engage customers and promote sales.
  • Met with management and executives to provide insights into sales operations and make strategy recommendations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Built and maintained rapport with store personnel to effectively meet company and client objectives.
  • Checked store merchandise regularly for proper display and replenishment.

Wholesale Representative

QMTC
Babylon
07.2009 - 01.2012
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Demonstrated products and specific features at customer locations and special events.
  • Enhanced product exposure to customers by negotiating display position and adhering to merchandising standards.
  • Brought in new customers and retained base through proactive management of individual needs and development of robust [Type] solutions.
  • Used consultative sales approach to understand and meet customer needs.
  • Informed customers about product benefits, information and pricing resulting in $[Amount] in sales.
  • Coached customers' staff and demonstrated product use and maintenance.

Education

Master of Arts - Foreign Languages Education

Taras Shevchenko Pedagogical Institute
Lugansk, Ukraine
10.2010 - 06.2012

Bachelor of Arts - English Language And Literature

Babylon University
Babylon, Iraq
10.2006 - 06.2010

Skills

Supply Chain Management

Interests

Self development

Expand and build new Connections

Timeline

Operations Manager

Gulf Key
12.2019 - Current

Branch Manager

Gulf Key
06.2015 - 12.2019

Sales Supervisor

QMTC
01.2012 - 06.2015

Master of Arts - Foreign Languages Education

Taras Shevchenko Pedagogical Institute
10.2010 - 06.2012

Wholesale Representative

QMTC
07.2009 - 01.2012

Bachelor of Arts - English Language And Literature

Babylon University
10.2006 - 06.2010
Hassan WatotOperation And Sales Manager