MS Office
Harun H Özerkan
Customer & Channel Marketing Manager
Göztepe
Summary
Innovative Marketing leader with 23+ years of experience over achieving sales targets, delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Customer and Channel Marketing Manager Turkey & CA
Honeywell
İstanbul
03.2019 - Current
- Coordinated sales activities with 4 distributors and 10 resellers to identify and close new business.
- Articulated value proposition to assigned territory partners to maintain and increase share of partner business by 10%.
- Facilitated channel engagement to support territory sales goals true incentive programs.
- Synthesized business operations to make strategic recommendations on go-to-market and potential coverage models.
- Met deadlines, exceeding expectations and effectively rolling out "On the road for Safety" campaign.
- Measured marketing program effectiveness via regular monitoring of KPIs.
Senior Key Account Manager
Honeywell
İstanbul
07.2018 - 02.2019
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed key competitors to respond to competitive threats.
- Created sales forecasts to target daily, monthly and yearly and exceed objectives and target.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Contributed to company revenue by securing $3 Million in product sales.
Chanel Development Manager
Honeywell
İstanbul
01.2017 - 06.2018
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in team-building activities to enhance working relations.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coordinated 3 partners selling Mobility products and services worth over $6 million.
Senior Business Development Manager
Honeywell
İstanbul
10.2015 - 12.2016
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Negotiated, prepared and signed contracts with clients.
- Worked with existing customers to increase purchases of products and services by 5%.
- Developed new proposals, contracts and procedures to draw in 2 more clients and streamline work operations.
Senior Group Sales Manager
Arena Bilgisayar
İstanbul
12.2014 - 09.2015
- Led solution selling strategy initiatives to maximize sales of Dell, EMC, HP, Polycom., Rukus and Cisco
- Hired, supervised and coached 3 employees on sales strategies to optimize performance.
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Business Development Director
WeeLoan
İstanbul
02.2014 - 11.2014
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit .
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated and closed long-term agreements with 2 new clients in assigned territory.
Unified Communications Solutions Director
Servus Bilgisayar
İstanbul
04.2011 - 07.2013
- Built, trained and managed 3 sales person one pre sales and and one post saales operational teams to carry out sales initiatives and reach objectives.
- Recommended sales strategies for improvement based on regular market research and competitor analysis.
Executive Managing Director
Servus IMS
Belgrade
02.2009 - 03.2011
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies by building 1 million USD business in less then one year.
- Applied implementation process methodology to advance business objectives.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Solution Sales Manager
Seervus Bilgisayar
İstanbul
01.2006 - 02.2009
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Organized promotional events and interacted with community to increase sales volume.
- Drove sales by developing multi-million dollar contract sales.
- Sold products by developing relationships with network of 3 sales and 3 pre sales professionals.
Technical Operations Support Manager
Servus Bilgisayar
İstanbul
01.2001 - 12.2005
- $45,000 by implementing cost-saving initiatives that addressed long-standing problems
- Cultivated long-term relationships with vendors by developing cost-effective methods to source Service Parts and Training.
- Devised recommendations to streamline and simplify customer support system and improve response time.
- Completed performance evaluations and rectified issues to service clients and more effectively meet KPIs.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Coached employees to develop strong customer support skills to minimize process issues and meet customer expectations.
- Monitored employee performance to identify areas for improvement and additional training needs.
New Business Development Manager
Saga Holidays
Folkestone
01.1997 - 12.1999
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures for 3 different products balancing firm objectives against customer targets.
- Completed and submitted monthly and yearly reports to support executive decision making.
Marketing Assistant
Saga Services
Folkestone
11.1996 - 12.1997
- Compiled product and customer data to generate informed profit projections.
- Created engaging content for 6 direct marketing campaigns and 4 magazine advertisement.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Updated spreadsheets with statistical, financial and non-financial information.
Education
36-week Management Training Program (Harward) - Business Management
Istanbul Univercity
Istanbul 01.2003 - 08.2003
Bachelor of Arts - Marketing
De Montfort Univercity
Leicester 09.1993 - 07.1996
BTEC National Diploma, Engineering - Engineering Technology
Lewes Tertiary College
Lewes, England 09.1991 - 06.1993
BTEC First Diploma, Engineering - Engineering Technology
Lewes Tertiary College
Lewes , England 09.1990 - 07.1991
Skills
Multi-channel marketing experience
Accomplishments
- Honeywell, Presidents Award 2021, Turkey and CA - Contribution to the growth of HPPE business
- Honeywell, Industrial Safety Demo Van - 2019
Software
SalesForecom
Marketo
Adobe Acrobat
MS Sharepoint
Certification
Customer Marketing Honeywell Accelaraltor
Interests
Sailing
Riding motorbike
Watching films and Tv series
Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Customer Marketing Honeywell Accelaraltor
06-2022
Customer and Channel Marketing Manager Turkey & CA
Honeywell
03.2019 - Current
Sales Training- Honeywell
02-2019
Senior Key Account Manager
Honeywell
07.2018 - 02.2019
Influencing Stake holders -Honeywell
03-2018
Exceptional Presentations -Honeywell
06-2017
Chanel Development Manager
Honeywell
01.2017 - 06.2018
Vocollect Sales Certificate - Honeywell
04-2016
Senior Business Development Manager
Honeywell
10.2015 - 12.2016
Senior Group Sales Manager
Arena Bilgisayar
12.2014 - 09.2015
Business Development Director
WeeLoan
02.2014 - 11.2014
Unified Communications Solutions Director
Servus Bilgisayar
04.2011 - 07.2013
Executive Managing Director
Servus IMS
02.2009 - 03.2011
Solution Sales Manager
Seervus Bilgisayar
01.2006 - 02.2009
36-week Management Training Program (Harward) - Business Management
Istanbul Univercity
01.2003 - 08.2003
Technical Operations Support Manager
Servus Bilgisayar
01.2001 - 12.2005
New Business Development Manager
Saga Holidays
01.1997 - 12.1999
Marketing Assistant
Saga Services
11.1996 - 12.1997
Bachelor of Arts - Marketing
De Montfort Univercity
09.1993 - 07.1996
BTEC National Diploma, Engineering - Engineering Technology
Lewes Tertiary College
09.1991 - 06.1993
BTEC First Diploma, Engineering - Engineering Technology
Lewes Tertiary College
09.1990 - 07.1991