Hi, I’m
HARUN YAPICI
SALES MANAGER & TECHNICIAN
Nazilli,09
Summary
Dynamic professional with a proven track record at Phone Repair Guy, excelling in maintenance and repairs. Recognized for enhancing customer satisfaction through effective problem-solving and technical support. Strong communicator with a commitment to safety and team training, driving operational excellence and fostering a collaborative work environment.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 11 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
9
years of professional experience
1
Language
Work History
Phone Repair Guy
Sales Person & Technician
03.2024 - 01.2026
Job overview
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
DoorDash
Delivery Driver
06.2023 - 03.2024
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Mr. Shawarma
Restaurant Team Member
06.2023 - 09.2023
Job overview
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
Sierra Linens Ltd Şti
Export Manager
06.2022 - 09.2022
Job overview
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Negotiated favorable contract terms to maximize profit margins while maintaining high-quality standards.
- Prepared various import, export and supplier forms for customs submittal.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
Myself
Super Market Business Owner
12.2020 - 07.2022
Job overview
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Güven Ebatlama
Production Worker
01.2020 - 03.2020
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
Dante Gıda A.Ş.
Restaurant Waiter
06.2018 - 09.2018
Job overview
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Game Park A.Ş.
Attendant
11.2016 - 02.2017
Job overview
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Education
Ege UniversityIzmir, Turkey
Bachelor of Science from Sport Science
04.2001
Maltepe Military High SchoolIzmir, Turkey
High School Diploma
04.2001
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Languages
English
Upper intermediate (B2)
motocycles
I like to ride on weekends freely and explore new places with my motocycle. Caring my bike and doing maintenance is my favorite field so i think i can be succesfull at other service fields too.
Software
Excel
Interests
Motocycles
Timeline
Sales Person & Technician
Phone Repair Guy
03.2024 - 01.2026
Delivery Driver
DoorDash
06.2023 - 03.2024
Restaurant Team Member
Mr. Shawarma
06.2023 - 09.2023
Export Manager
Sierra Linens Ltd Şti
06.2022 - 09.2022
Super Market Business Owner
Myself
12.2020 - 07.2022
Production Worker
Güven Ebatlama
01.2020 - 03.2020
Restaurant Waiter
Dante Gıda A.Ş.
06.2018 - 09.2018
Attendant
Game Park A.Ş.
11.2016 - 02.2017
Ege University
Bachelor of Science from Sport Science
04.2001
Maltepe Military High School
High School Diploma
04.2001