Hanna Meleshko
Sales Representative
Antalya
Summary
Energetic Sales Representative offering demonstrated success identifying prospects. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sales Representative
Dental Center International
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consulting international patients about dental treatment options and service packages.
- Building strong relationships with patients, providing personalized support from first contact to post-treatment follow-up.
Export Sales Specialist
Silver Pharma
11.2023 - 05.2024
- Sales Specialist at Silver Pharma International Pharmaceutical Warehouse Proactively pursued client acquisition, engaged in commercial negotiations, and established mutually beneficial terms of cooperation with clients. Efficiently managed the reception and processing of incoming orders to ensure timely fulfillment and customer satisfaction.
Patient Coordinator
Tour Medical Agency
05.2022 - 09.2023
- Managing the patient throughout the period of cooperation with the clinic, resolving all administrative and financial issues related to treatment.
Translator & Sales Specialist
Dental Clinic ‘Papatya’
01.2021 - 04.2022
- Translations between patients and doctors, maintaining the clinic’s social networks, business correspondence with patients
Guest Relations Ass. Manager
AKKA Antedon Hotel
03.2020 - 11.2020
- Communication with guests. Dealing with special requests and suggestions, as well as guest complaints. Maintaining a database of clients and their wishes. Entering guest information into the hotel management system and constantly updating it. Writing guest letters. Communication with corporate companies and travel agencies and obtaining information about the quality of accommodation and service.
Guest Relation Supervisor
The Land of Legends Theme Park Rixos
03.2016 - 02.2019
- Coordination of the work of reception and accommodation services. Checking guest rooms before arrival. Maintaining hotel standards. Providing guests with complete information about the hotel and services. Organization of excursions around the hotel.
Education
Bachelor degree - International Relations in Tourism
National Technical University
06.2017
Mater's Degree - Tourism and personnel management
Kharkiv Academy of Culture
Ukraine07-2018
Skills
- Teamwork abilities
- Proficient in computer MC
- Adaptability
- Demonstrated responsibility
- Ability to work under pressure
- Discipline
- Sales development
- Customer service
Interests
Traveling, learning foreign languages, photography, studying psychology
Training
- Turkish Language \ Tomer School B1-B2 Sep 2015
- SMM Specialist Basic level Jan 2024
Qualities
- Communication skills
- Discipline
- Demonstrated responsibility
- Attentiveness
- Resilience under stress
- Effective communication, and a drive for results
- Politeness
Certification
Certified / English Course B1-B2 - British Culture School
Timeline
Sales Representative
Dental Center International
05.2024 - Current
Export Sales Specialist
Silver Pharma
11.2023 - 05.2024
Patient Coordinator
Tour Medical Agency
05.2022 - 09.2023
Translator & Sales Specialist
Dental Clinic ‘Papatya’
01.2021 - 04.2022
Guest Relations Ass. Manager
AKKA Antedon Hotel
03.2020 - 11.2020
Certified / English Course B1-B2 - British Culture School
06-2018
Guest Relation Supervisor
The Land of Legends Theme Park Rixos
03.2016 - 02.2019
Bachelor degree - International Relations in Tourism
National Technical University
Mater's Degree - Tourism and personnel management
Kharkiv Academy of Culture