Zoho CRM
Hamza Abdelhady
Industrial Engineer
İstanbul
Summary
Bringing over 10 years of comprehensive experience across event management, exhibition production, logistics, warehouse management, and supply chain. I have successfully supervised and overseen logistics operations in three diverse countries: Egypt, Turkey, and India, both remotely and on-site. This track record underscores my capability to navigate challenges adeptly and achieve operational success in demanding environments.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Co Founder
iproexpo
05.2023 - Current
- Assist in planning and executing events, managing logistics from start to finish
- Coordinate with vendors, venues, and other stakeholders to ensure smooth operations
- Engage with clients to understand their event objectives and provide excellent service
- Respond promptly to client inquiries and concerns, ensuring satisfaction
- Work closely with cross-functional teams for effective event coordination
- Provide support to senior event managers and contribute to team success.
Operation Manager
Voo Express
04.2020 - 04.2023
- Supervise the entire shipping process both remotely and on-site across three different countries: Egypt, India, and Turkey
- Plan and implement overall shipping strategy
- Use shipping software to organize and prioritize shipping activities
- Oversee the whole shipping process
- Identify shipping issues and implement solutions in a timely manner
- Build and maintain professional relationships with relevant internal and external stakeholders (such as warehouse workers, vendors, suppliers etc.)
Project Manager
i-Print Advertising Agency
11.2014 - 03.2020
- Ensuring staff members are achieving desired service levels and taking corrective action, as needed
- Preparing reports and analyzing center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
- Taking on other tasks or projects to support employees and center operations.
Assistant Manager
Aljazeera printing house
06.2012 - 08.2014
- Managing all the sales related activity of the company
- Effectively communicating with customers in a professional and friendly manner
- Assisting other management team members in identifying trends and establishing BPO center goals.
Education
electrical bachelor degree -
Al Jazeera Higher Institute Of Engineering And Technology
Cairo, Egypt 09.2011 - 05.2014
industrial engineering - undefined
istanbul aydin university
İstanbul, Turkey 09.2019 - 04.2024
Skills
Expert CRMData Analysis ExpertExperienced Microsoft OfficeExpert Operation ManagementExpert Business Development StrategiesPlant Location Business AnalysisProblem Solving Skills ExpertBusiness Planning ExpertSupervisory Skills ExpertEnquiries Expert
Stakeholder Communication
Inventory Management
Data Archiving
Supply Chain Management
Vendor Sourcing
Logistics Management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Executed over 300 events within 8 years.
Software
Shopify
Microsoft excel
Microsoft outlook
Timeline
Co Founder
iproexpo
05.2023 - Current
Operation Manager
Voo Express
04.2020 - 04.2023
industrial engineering - undefined
istanbul aydin university
09.2019 - 04.2024
Project Manager
i-Print Advertising Agency
11.2014 - 03.2020
Assistant Manager
Aljazeera printing house
06.2012 - 08.2014
electrical bachelor degree -
Al Jazeera Higher Institute Of Engineering And Technology
09.2011 - 05.2014