Zoho CRM
Hamza Abdelhady
Industrial Engineer
İstanbul
Summary
Bringing over 10 years of comprehensive experience across event management, exhibition production, logistics, warehouse management, and supply chain. I have successfully supervised and overseen logistics operations in three diverse countries: Egypt, Turkey, and India, both remotely and on-site. This track record underscores my capability to navigate challenges adeptly and achieve operational success in demanding environments.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Co Founder
iproexpo
05.2023 - Current
- Assist in planning and executing events, managing logistics from start to finish
- Coordinate with vendors, venues, and other stakeholders to ensure smooth operations
- Engage with clients to understand their event objectives and provide excellent service
- Respond promptly to client inquiries and concerns, ensuring satisfaction
- Work closely with cross-functional teams for effective event coordination
- Provide support to senior event managers and contribute to team success.
Operation Manager
Voo Express
04.2020 - 04.2023
- Supervise the entire shipping process both remotely and on-site across three different countries: Egypt, India, and Turkey
- Plan and implement overall shipping strategy
- Use shipping software to organize and prioritize shipping activities
- Oversee the whole shipping process
- Identify shipping issues and implement solutions in a timely manner
- Build and maintain professional relationships with relevant internal and external stakeholders (such as warehouse workers, vendors, suppliers etc.)
Project Manager
i-Print Advertising Agency
11.2014 - 03.2020
- Ensuring staff members are achieving desired service levels and taking corrective action, as needed
- Preparing reports and analyzing center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
- Taking on other tasks or projects to support employees and center operations.
Assistant Manager
Aljazeera printing house
06.2012 - 08.2014
- Managing all the sales related activity of the company
- Effectively communicating with customers in a professional and friendly manner
- Assisting other management team members in identifying trends and establishing BPO center goals.
Education
electrical bachelor degree -
Al Jazeera Higher Institute Of Engineering And Technology
Cairo, Egypt 09.2011 - 05.2014
industrial engineering - undefined
istanbul aydin university
İstanbul, Turkey 09.2019 - 04.2024
Skills
Expert CRM
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Executed over 300 events within 8 years.
Software
Shopify
Microsoft excel
Microsoft outlook
Timeline
Co Founder
iproexpo
05.2023 - Current
Operation Manager
Voo Express
04.2020 - 04.2023
industrial engineering - undefined
istanbul aydin university
09.2019 - 04.2024
Project Manager
i-Print Advertising Agency
11.2014 - 03.2020
Assistant Manager
Aljazeera printing house
06.2012 - 08.2014
electrical bachelor degree -
Al Jazeera Higher Institute Of Engineering And Technology
09.2011 - 05.2014