Hammad Rafique
Istanbul, Turkey
Summary
Computer Engineering graduate with a strong background in both software development and hardware maintenance. Proficient in Python, C#, and JavaScript, with practical experience in web development, database management, and AI/Machine Learning. Skilled in diagnosing and repairing electronic devices, hardware installation, and circuit analysis, combining technical expertise with a problem-solving mindset.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Chatbot Developer
Smartenop
Dubai, UAE
06.2023 - 04.2025
- Two years of experience in the field of Computer Engineering.
- Developed and maintained AI-powered customer engagement tools.
- Collaborated with cross-functional teams on system design and deployment.
- Monitored system performance and resolved technical issues.
- Supported implementation of smart workflows for efficiency and scalability
Business Introducer & Interpreter
MÜSİAD
Jeddah & Riyadh, Saudi Arabia
08.2023 - 09.2023
- Facilitated business introductions between local and international companies
- Provided interpretation services during meetings, conferences, and negotiations
- Supported cross-cultural communication to enhance mutual understanding and cooperation
Marathon Organizer
Istanbul Metropolitan Municipality
Istanbul, Turkey
09.2022 - 10.2022
- Supported registration, participant check-in, and crowd management.
Machine Operator Helper
Valtemo
Istanbul
07.2021 - 09.2021
- Delivered necessary materials, tools, and supplies to production workers to streamline workplace efficiency.
Delivery Representative
Mrsool
Madinah, Saudi Arabia
07.2018 - 01.2020
- Facilitate on-time food delivery to clients
Electronics Technician
Al-Mursalath Mobile Shops
Madinah, Saudi Arabia
02.2016 - 12.2018
- Three years of experience in the field of Electronics Technician.
- Diagnosed and repaired mobile phones, household electronics, and small machines.
- Installed and configured hardware for various electronic devices.
- Provided technical support and recommendations to customers regarding device issues and upgrades.
Festival Organizer
Social Development Center
Madinah
03.2018 - 06.2018
- Conducted testing of software and systems to ensure quality and reliability.
- Worked with cross-functional teams to achieve goals.
Public Safety Officer
Madinah Development Authority
Madinah
03.2017 - 03.2018
- Directed traffic during public events, accidents, or construction to ensure safety and minimize congestion.
Multimedia Content Developer
Freelance Projects
- Created and edited video content using Adobe Premiere Pro, ensuring high-quality production standards for educational, promotional, and personal projects.
- Enhanced and retouched images with Adobe Lightroom and Photoshop, focusing on clarity, color correction, and brand consistency.
Education
Bachelor of Computer Engineering -
Uskudar University
Istanbul, Turkey07-2025
Bachelor of Business Administration -
Anadolu University
Istanbul, Turkey08-2026
Some College (No Degree) - Business Development & Entrepreneurship
Bilgiyi Ticarileştirme Merkezi
Istanbul, Turkey09-2022
High School Diploma -
AL-Ansar Secondary School
Madinah, Saudi Arabia01.2020
Secondary School -
Amr Bin Othman AL-Qurashi
Madinah, Saudi Arabia 07-2017
Some College (No Degree) - Memorization The Holy Quran
Dar Al-Quran Al-Medina
Madinah, Saudi Arabia 01-2016
Skills
Programming Languages & Frameworks
- Python (Proficient), C (Proficient), C# (Proficient), Java (Familiar), JavaScript (Proficient), PHP (Familiar), NET Framework (Proficient), Nodejs (Proficient)
Web & Backend Development
- HTML5, CSS, JavaScript, REST API Integration
- Full Stack Development, Chatbot Development
AI & Machine Learning
- Machine Learning (Proficient), Deep Learning (Proficient), AI with Python (Proficient), TensorFlow, PyTorch, scikit-learn
Software Tools & Practices
- Git & Version Control, Software Testing, Database Management
Hardware & Embedded Systems
- Microcontroller Programming, Circuit Design & Analysis
- Hardware Configuration, Hardware Testing & Troubleshooting
- Computer Architecture, Computer Networking
Accomplishments
- Developed intelligent chatbot systems for high-profile clients, including the Minister of Health (Saudi Arabia) and Toyota Abdul Latif Jameel, collaborating with a team to design, build, and deploy solutions using natural language processing (NLP), API integrations, and cloud-based technologies to improve customer engagement and automate service workflows.
- Developed AI-powered chatbots, achieving a 70% resolution rate for customer inquiries, significantly improving customer service efficiency.
- Completed a senior/graduation project titled “Smart Security Camera System with Gun Detection”, utilizing deep learning and real-time image processing.
Certification
- CS50: Introduction to Computer Science – Harvard University
- CS50: Introduction to Artificial Intelligence with Python – Harvard University
- Google Ads Certification – Google
- Completed professional coursework in Deep Learning, Data Structures, and Full-Stack Web Development.
- EIT HEI Initiative Entrepreneurship Program - European Institute of Innovation & Technology.
- English Prepare Program - Istanbul Aydin University.
Languages
- Arabic, Fluent
- Urdu, Fluent
- English, Upper-Intermediate
- Turkish, Upper-Intermediate
Timeline
Business Introducer & Interpreter
MÜSİAD
08.2023 - 09.2023
Chatbot Developer
Smartenop
06.2023 - 04.2025
Marathon Organizer
Istanbul Metropolitan Municipality
09.2022 - 10.2022
Machine Operator Helper
Valtemo
07.2021 - 09.2021
Delivery Representative
Mrsool
07.2018 - 01.2020
Festival Organizer
Social Development Center
03.2018 - 06.2018
Public Safety Officer
Madinah Development Authority
03.2017 - 03.2018
Electronics Technician
Al-Mursalath Mobile Shops
02.2016 - 12.2018
Multimedia Content Developer
Freelance Projects
Bachelor of Computer Engineering -
Uskudar University
Bachelor of Business Administration -
Anadolu University
Some College (No Degree) - Business Development & Entrepreneurship
Bilgiyi Ticarileştirme Merkezi
High School Diploma -
AL-Ansar Secondary School
Secondary School -
Amr Bin Othman AL-Qurashi
Some College (No Degree) - Memorization The Holy Quran
Dar Al-Quran Al-Medina