History
Hamad AlZawawi
Private Banking And Wealth Management Specialist
Istanbul,34
Summary
Adept at enhancing customer relations and investor confidence, while spearheading initiatives at Kuveyt Turk Participation Bank that significantly boosted confidence and asset size within the Foreign Client Investment Portfolio. Expertise in problem-solving and adaptability to challenging market conditions. Established the Foreign Banking Department to enhance customer relations, retaining and on-boarding clients through digitalisation and availability of accessible expert communication.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Private Banking and Wealth Management Specialist
Kuveyt Turk Participation Bank
2019.01 - Current
- Guided High-Net Worth Individual (HNWI) clients to best available alternatives. Additionally, developed financial products, including sukuks, and KYC methodologies to grasp more understanding of HNWIs’ risk appetite and meet their demands.
- Directly contributed to increase in sector's Foreign Client Investment portfolio, resulting in overall increase in sector's Private Banking sector.
- Coordinated cross border courtesy visits to bank's HNWI clients to offer Private Banking products and services.
- Improved overall customer satisfaction in respect to investments through digitalisation of various investment products.
- Developed strong client relationships through consistent communication and attentive service, increasing number of anchor clients.
- Collaborated with cross-functional departments such as Strategy, Coordination, HR as well as IT, to establish Foreign Banking Department.
- Coordinated cross-border rotation and training programs within Kuwait Finance House (KFH) group, to increase group collaboration and synergy.
Intern
Dhufar Trading and Contracting Company
Kuwait City, , Kuwait
2017.06 - 2017.09
- Worked alongside sales managers and pursued delegated responsibilities.
- Analyzed competitive price lists and products and reported market activity to management.
- Attended over 10 ongoing project meetings with management and clients.
- Prepared multiple business proposals and presentations for existing clients.
- Participated in workshops and presentations related to projects to gain knowledge
- Interacted with customers by phone, email, or in-person to provide information
Education
Bachelor of Science - Business And Management
Queen Mary, University of London
London, Unite Kingdom 2014.09 - 2018.06
Skills
Customer Relations
Quality Assurance
Root Cause Analysis
Expert Problem Solving
Teamwork and Collaboration
Adaptability and Flexibility
Organizational Skills
Team building
Project Planning
Interests
Travelling
Cultural Exploration
Timeline
Private Banking and Wealth Management Specialist
Kuveyt Turk Participation Bank
2019.01 - Current
Intern
Dhufar Trading and Contracting Company
2017.06 - 2017.09
Bachelor of Science - Business And Management
Queen Mary, University of London
2014.09 - 2018.06
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